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Learning Programs Specialist (1 year Contract)

20 days ago 2026/09/25
Remote
Other Business Support Services
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Job description

Meet the Moment with Alteryx




We're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation.




You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible.




If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here.





LearningProgramsSpecialist



Team: Customer Experience (CX), Education Services
Reports to: Senior Manager, Education Services




Role Summary



We are looking for a highly organized and detail-oriented LearningProgramsSpecialist to support our global education programs. This role plays a critical part in ensuring the seamless execution of customer education, academic programs, and internal enablement initiatives.




You will act as theprogrammaticbackbone across multiple learning platforms and programs, helping deliver high-quality learning experiences for students, customers, and internal teams.




Key Responsibilities



Academic Program Support (SparkED)



  • Respond to inquiries from professors and students regardingSparkEDlicenses in a timely and professional manner




  • Review and analyze blocked verification requests (SheerID), providing clear guidance and actionable feedback to users




  • Ensure a smooth and positive experience for academic users engaging withSparkED





Technical EnablementSupport



  • Manage the technical enablement inbox, triaging and responding to internal inquiries with accuracy and clarity




  • Coordinate and schedule internal enablement sessions, including:




  • Managingstakeholdercalendars




  • Sending session invitations, recap emails,and tracking participation




  • Support the delivery of high-quality internal training experiences




  • Coordinate end-to-end onboarding for new hires within internal technical teams, ensuring a smooth transition through self-servicedigitallearning and system access




  • Collaborate with Revenue Operations to design and maintain learning completion dashboards, ensuring data accuracy to effectively measure and demonstrate enablement impact




  • Drive continuous improvement in scheduling, documentation standards, and operational efficiencies





Learning Management & Content Operations



  • Upload and maintain learning content across platforms, ensuring accuracy, consistency, and quality





Customer-Facing (DoceboLMS):



  • Publish Instructor-Led Training (ILT), digital learning, and video content




  • Ensure courses are properly configured, tested, and accessible





Internal Platforms (Seismic / Galaxy):



  • Upload and maintain internal enablement content




  • Ensure content is well-organized, up to date, and easy to discover





Qualifications



  • 2-3 yearsof experience in learning operations, program coordination, customer support, or a related role within a services or education organization




  • Strong organizational skills and attention to detail




  • Excellent written communication skills (clear, professional, and user-friendly)




  • Ability to manage multiple workflows and prioritize effectively in a fast-paced environment




  • Comfort working across multiple systems and tools (e.g., LMS platforms, shared inboxes, scheduling tools)




  • A proactive mindset with a focus on improving processes and user experience





Nice to Have



  • Experience with LMS platforms (e.g.,Docebo, Seismic, Galaxy)




  • Familiarity with academic programs or student verification tools (e.g.,SheerID)




  • Experience supporting internal training or enablement programs





#LI-MP1



Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.





This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.




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