M365 Specialist - Bangalore

We are a global professional services organization that provides consulting and delivery services to large global clients.

With our experience of major capital projects all over the world we’re experts at managing the many moving parts involved in complex programmes, with 110 offices across 45 different countries.

At the heart of our approach is a focus on better outcomes. With an independent view we do things smarter; we give the clarity and rigour to help teams work better together, to make an investment case stronger, to raise the standards of delivery and to maintain schedules and budgets. It’s how we’ve made the difference for more than 70 years.

We are equal opportunity employers. A copy of the policy statement on equal opportunity is provided upon request.

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Overall requirement:

Work closely with our business teams and assist them in their migration to the Microsoft 365 platform.

Responsible for Microsoft 365 administration, supporting our technical support teams, training, and maintenance of the Microsoft 365 platform.

Key Responsibilities:

• Ensuring the operational health of the Microsoft 365 environment including security, availability, maintenance, performance, interoperability, and reliability
• Administration, support, and configuration of Microsoft 365 for new and existing users
• Maintenance of SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, items, permissions, and access etc.)
• Assist in the administration and support an enterprise-level Microsoft Exchange, Teams, OneDrive infrastructure, mobile access etc.
• Troubleshoot Microsoft 365 related issues including connectivity and mobility when alerted by monitoring software or staff
• Involved throughout the lifecycle of projects you will use your broad experience in Microsoft platforms and enterprise technology architecture (Azure/ Microsoft 365)
• Execute, manage and lead users through the on-boarding technical and support process
• Support and resolve specific user deployment issues
• Maintain a strong working knowledge of the current Microsoft 365 tools and understand the Microsoft roadmap and its impact to our business
• Interact daily with IT team to provide and share technical issue resolution knowledge and deployment/adoption processes best practices
• Conduct routine monitoring and analysis to include audit log reports evaluation, system and storage utilisation reports, site and system usage, growth reports, and manage site collection quota settings
• Training and educating end-users on M365 capabilities and collaboration tools (OneDrive, Teams, OneNote, Outlook etc.)
• Create and maintain detailed documentation of Microsoft 365 processes and procedures
• Producing dashboard reports and management information, particularly around the consumption of licenses and resources as well as user adoption of the various components.

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• Experience in supporting Microsoft 365 for an enterprise and working as part of an IT team
• Experience in Microsoft 365 migration activities
• At least two years of relevant work experience focused on the implementation and/or use of Microsoft 365 and Collaboration technologies, typically as part of projects or large programmes of work.

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Who is Turner & Townsend?

All over the world people are using buildings, infrastructure, and assets we helped to deliver. It could be the hospital they work in, the railway they travel on every day, the fuel that powers their car or the data centre they depend on at work. For more than 75 years we’ve been helping to deliver transformational programmes across the real estate, infrastructure and natural resources sectors, making a difference to people’s lives and ensuring a return on investment for our clients and their investors.

Our purpose:

Transforming performance for a green, inclusive, and productive world.

The world is changing and we have a responsibility to support that change, helping drive it and be part of it. Through the commitment, capability and care our team brings, we build trust between clients, suppliers, governments and society. Delivering better outcomes that have a positive impact on the world around us. We work smarter to face the challenges of the future; bringing the clarity that helps teams realise their full potential across the real estate, infrastructure and natural resources sectors. It’s how we’ve made the difference for more than 75 years.

Our values:

Love a challenge: We love a challenge and we work hard to make change happen and see things through. We don’t stand still, challenging ourselves and others to do better every day. And we are trusted to do the right thing, raising standards all the time.

Stronger together: We’re stronger together by connecting people in diverse teams, so that we can all collaborate to deliver our best work. We focus on what matters and use our influence to build a better world for everyone.

Bring out the best in everyone: We bring out the best in everyone. We help each other to make the most of our potential, always learning from our experience. We treat each other with care and respect and make time to give everyone a voice

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.