Manager – Business Consulting

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager – Business Consulting.

Principal Responsibilities

Key responsibilities include some of but not limited to:

• Work with the various customer data management PODs to implement, administer and enhance the Customer Data management process, including support for book of work management for the various delivery teams.
• Support Data Controls Demands Integration through the application of a unified global operating model (people, process, tech)
• Collaboration activities across various functions and teams within the DAO thus enabling timely and quality deliverables.
• Work closely with the Delivery teams to support delivery of the Customer Data Management book of work and enable progress tracking through reports generation at Executive, Management and Operational levels.
• Create progress tracking reports and bring out actionable insights for Quarterly Business reviews, Management reviews (Monthly) and Operational level reporting (Weekly).
• Support DAO Data utility with Data simplification deliverables.
• Organise / deliver trainings on the end-to-end Master Data Management process.
• Review, understand and document Customer Data Control requirements coming from various Businesses / customers / functions whilst collaborating with Delivery teams.
• Maintaining a high level of engagement with key customers and balance business demands against quality targets.
• Supporting various Delivery teams with management of their Book of work, Prioritisation and delivery deadlines as required.