SCIEX
As a global leader in mass spectrometry, SCIEX delivers solutions for precision detection and quantification of molecules to help protect and advance the wellness and safety of all. Because of our 50 years of groundbreaking innovation, our customers can quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster, and keep food healthier and safer. At SCIEX, you’ll find a rewarding role that amplifies your impact on the world and helps you realize life’s potential.
SCIEX is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
About This Role:
Key responsibilities for this role includes lead qualification, nurturing, and management through telecalling, marketing automation tools and CRM tools such as SFDC. The role will also entail customer database management (for segmentation and targeted initiatives), content creation, digital customer outreach/engagement, offline marketing activities and data analysis in line with marketing strategy of SCIEX.
Core Responsibilities
Lead qualification and management – Own entire lead flow management, qualification, queue routing and troubleshooting process, to generate high quality leads for sales team. Telequalification of prospects who interact with SCIEX either through digital or offline channels of communication. Active involvement in initiatives to improve lead quality and marketing driven funnel creation as well as working with sales team to ensure lead closure and opportunity creation.
Customer database management – Maintain updated database of contacts in Eloqua and SFDC relevant through cleaning and enrichment of information. Enhance market visibility by adding
contacts with key information and segmentation using online tools and databases, work with cross-functional teams to conduct specific market vertical or geography-based projects to map new and existing accounts.
Digital Marketing Initiatives – Lead and support the planning and execution of digital marketing initiatives in SEO, PPC, and Email marketing. Sets targets, monitors important metrics, and sets up mechanisms to measure multiple campaigns across multiple online channels.
Customer outreach – Design and implement innovative and immersive customer experience journey with sustained engagement via customized, targeted digital outreach. Create series of live
and recorded webinars, symposia, panel discussions, publications, whitepapers etc. by working with cross-functional teams in India and Europe. Manage front and back-end operations with
relevant approvals for successful curation of content and customer journey
Event Participation – Responsibility for end-to-end planning, execution & reporting for customer facing events. Work with sales, finance and external vendors to ensure streamlined execution of activities.
Reporting and data analysis – Undertake data analysis using excel and other analytical tools to create customized reports while ensuring data accuracy and completeness for continuous process improvement across all key performance indicators. Pro-active identification of gaps and consequent call to action by crafting countermeasures.
Qualifications & Experience:
Critical Success Factors:
Teamwork – must be able to influence teams/associates from multiple disciplines/companies
Ability to influence others – must be able to inform, convince, and persuade others to action
using DBS to drive sustainable results. Must possess skills necessary to be seen as credible
Results orientation – must deliver sustainable results
Communication – must be able to effectively communicate in both written and verbal forms
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible. If you’ve ever wondered what’s within you, there’s no better time to find out.
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
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