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• Manages the development, configuration, deployment, monitoring, maintenance, and support of IT systems
• Coordinates ongoing IT activities to ensure data transmission, solution availability, and service levels within predetermined SLAs
• Serves as a key liaison between business & IT solution development teams to ensure delivery of desired IT solutions
• Leads and manages end-to-end implementation of technology transformation projects in collaboration with other IT departments & teams
• Prepares the annual budget for the group’s information systems
• Provides suggestions on how new technical capabilities will be delivered into the business
• Prioritizes and schedules projects within the portfolio to balance the workload and meet critical business deadlines
• Manages risks, assumptions, issues, and dependencies, ensuring that these are identified, mitigated, or escalated, as necessary
• Ensures appropriate compliance with project delivery methodologies and processes, identifying issues and opportunities to promote continuous improvement of the process
• Ensures appropriate compliance with the agreed delivery governance framework to enable reusability of the framework wherever possible
• Validates and approves estimates for all projects within the portfolio to ensure that they cover all identified work and represent value for money for the customer
• Ensures that financial forecasts and reports are produced and maintained for all projects within the portfolio by tracking project budgets, actuals, and invoices and accounting for variances
• Recognizes the potential strategic application of ITS, initiates investigation and advises on the development of innovative methods to exploit ITS assets for the benefit of the organization
• Provides strategic insights cross functionally to marketing, commercial operations, product development, and supply chain functions
• Leads the transformation that encompasses the elements of people, process and technology
Experience & Educational Requirements:
Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience. 5+ years of directly-related or relevant experience with 2+ years in a managerial capacity, preferably in client software solutions design or management of IT Operations.
Preferred Certifications:
Lean Six Sigma
Certified Information Systems Security Professional (CISSP)
ITIL, ITSM Certifications
Project Management Professional (PMP) Certification
Skills & Knowledge:
Behavioral Skills:
Coaching and Mentoring
Collaboration
Conflict Resolution
Critical Thinking
Detail Oriented
People Management
Presentation Skills
Technical Skills:
Enterprise IT Management
Data Management
Information Security Strategy
IT Infrastructure Management
Service Level Maintenance
Standard Operating Procedure Design
Tools Knowledge:
Microsoft Office Suite
Business Intelligence Tools like Tableau, Power BI
CRM platforms such as SAP, Salesforce
Spine Mapping: M2
Priority: 2
All team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided. Details of programs vary by location.
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@amerisourcebergen.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
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