Connex/Base24 Support

Connex/Base24 Support

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

The role of the Connex Applications Support Group (Connex ASG) is to provide second level support to the 24/7 operations staff, the client services staff for all production issues that may arise and require further investigation and resolution. We are looking to add an energetic, talented, and experienced developer/technical lead to our growing team. The team goal is for 24/7 100% availability, by identifying and addressing emerging issues, validating that proposed changes and implementation plans are sound not only for the day of implementation but for on-going support thereafter. There are 23 Connex switch instances supported by the HP NonStop systems, processing 2.3 billion card transactions per month for FIS.

What you will be doing

• You will be designing, developing, and implementing solutions for data centre projects for our P1D/Connex on HP application processing 2.3 billion card transactions per month for FIS.
• Participating in the planning, definition, technical design, and coding of solutions.
• You will work with internal project teams, business leaders, product managers, and directly with clients.
• You will have opportunity to grow your skillsets on various technologies.

What you bring:

• Experienced level professional role with development experience in Connex/Base24 skillset.
• Typically requires 7+years of work experience in software development, quality control, systems analysis, and support.
• Technical skills must have:

• HPE Tandem NonStop
• TACL command prompt and scripting language
• COBOL programming language
• TAL/pTAL programming language
• SCOBOL programming language
• Guardian utilities
• SQL MP/MX
• CrystalPoint OutsideView Tool

Added bonus if you have:

• Must have a hands-on working knowledge of the Connex on HP NonStop application.
• Programming experience in TAL/pTAL/EPTAL/XPTAL.
• Creates detailed specifications from which programs will be written.
• Writes test plans and test cases to ensure enhancements made to applications meet client needs and application integrity is maintained.
• Work with the 24/7 production operations staff to resolve arising issues that require Level2 support.
• Work with the customer facing client support staff to resolve customer queries for arising issues.
• Research issues to conclusion taken from CMA and Service Now queues for the team.
• Participate in design reviews for new projects, conversions, and implementations.
• Join with Incident Management to resolve high priority service interruptions for restoral of service.

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
• A modern, international work environment and a dedicated and motivated team.
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• The chance to work on some of the most challenging, relevant issues in financial services & technology.
• A work environment built on collaboration, flexibility, and respect.
• Varied and challenging work to help you grow your technical skillset.

Privacy Statement

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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