Job purpose Team PHINIA is actively seeking a PLM Systems Support and User Management Specialist with a robust focus on Siemens Teamcenter. This specialized role is centered around supporting, managing, and optimizing our Siemens Teamcenter PLM system, ensuring a smooth, efficient user experience for our automotive product development and lifecycle management processes. The ideal candidate will be responsible for user support, access management, and system maintenance within the Teamcenter environment.
Key Responsibilities
- Provide first-level support for Siemens Teamcenter users, addressing queries, troubleshooting issues, and ensuring optimal system usability in the automotive context.
- Manage user accounts, roles, and permissions within Siemens Teamcenter, aligning with organizational structures and project needs in the automotive sector.
- Perform routine maintenance and updates to the Siemens Teamcenter system, ensuring stability, performance, and alignment with automotive industry requirements.
- Collaborate with IT and PLM teams to coordinate system upgrades, patches, and customizations in the Teamcenter environment.
- Conduct training sessions and workshops for end-users, enhancing their understanding and efficiency in using Siemens Teamcenter for automotive applications.
- Develop and maintain comprehensive documentation on system configurations, user guides, and best practices within the Teamcenter framework.
- Monitor system performance, identifying and implementing improvements to enhance user experience and system reliability in the automotive context.
- Liaise with Siemens support and technical teams to resolve complex issues and stay updated on the latest Teamcenter features and updates.
- Collaborate with cross-functional teams to understand user needs and translate them into effective Teamcenter solutions.
- Assist in the implementation of data management and security protocols within Siemens Teamcenter, ensuring compliance with automotive industry standards.
What we’re looking for
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
- Proven experience in supporting and managing PLM systems, particularly Siemens Teamcenter, within an automotive or manufacturing environment.
- Strong understanding of Siemens Teamcenter architecture, workflows, ACL, modules, and user management principles.
- Familiarity with automotive engineering and manufacturing processes and how they integrate with PLM systems.
- Excellent problem-solving skills, with a focus on providing efficient and effective user support in PLM environments.
- Strong communication skills, capable of conducting training and effectively interacting with users at all levels of technical proficiency.
- Ability to manage multiple tasks and respond quickly to user support requests in a dynamic automotive setting.
- Experience with data security and compliance within PLM systems, especially in relation to the automotive industry.
- Familiarity with scripting and automation tools for enhancing Teamcenter functionalities is a plus.
What we offer
- We provide compensation and benefits programs intended to attract, motivate, reward, and retain a highly talented, globally diverse workforce at all levels within our organization. Our compensation programs are informed by market data and business needs, and we are committed to providing equitable and competitive compensation. We are committed to providing our team with quality and competitive benefit programs, including health and well-being resources, family-centric policies, and an agile workplace program, where not precluded by collective bargaining agreements or national statutory plans. Plans are benchmarked for competitiveness and value.
- We provide formal development opportunities at all levels and stages of employee careers. These opportunities are delivered in a variety of formats to make our portfolio of solutions agile, sustainable, and scalable to support our employees in developing the skills needed to succeed.
What we believe
- Product Leadership - Innovation that brings value to our customers
- Humility - Seeking out diverse perspectives and working collaboratively
- Inclusivity - Recognizing our differences makes us stronger; we are bold and intentional
- Net-Zero - Committed to energy efficiency, waste reduction, and beneficial reuse
- Integrity - Taking responsibility for our decisions and doing what is right
- Accountability - Taking ownership of our actions and driving results
Safety
This position will adhere to Global Star Safety Program, including safety rules, practices, and training as outlined in the PHINIA CTCM Safety Policy Manual, which includes the use of equipment, protective devices, or clothing that the employer requires. This individual will work in a manner that stresses the importance of preventing accidents and illnesses. He/she must take every precaution reasonable in the given circumstance for the protection of themselves and coworkers. In addition, he/she is responsible for reporting all injuries and/or possible dangerous situations, incidents, or occurrences to the immediate supervisor.
Equal Employment Opportunity
PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.
Visa Sponsorship
PHINIA does provide sponsorship for employment visa status based on business needs.
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