Process Excellence Specialist

Job Description

Title PEX Specialist
Department Process Simplification and Optimisation
Location UK / Ireland / India / China / Germany/ Others
Reports To Process Excellence Sr. Specialist (PEX Sr. Specialist)
Level Grade 3

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Process Excellence team and feel like you’re part of something bigger.
About your team
The Process Excellence Team (PEX) within PSO focuses strongly on end-to-end process improvements that is founded on industry best practices and approaches such as Lean Six Sigma, Agile, Service Excellence and Process Automation
About your role

You will work to progress Fidelity’s process simplification and optimisation agenda by:
• Continuously supporting PEX Leads in designing and executing improvement solutions leveraging, Low Code No Code, and preferably Power Platform tools (Power BI, Power Apps, Power Automate) that help drive process improvement solutions and drive key business priorities with clearly measurable outcomes
• Generating valuable insights for business users by using Power BI or other dashboarding tools
• Strong understanding of data analysis, visualizations and automation concepts
• Excellent problem-solving skills and preferably with an experience in Kaizen identification, driving process improvement initiatives, and demonstrating a keen eye for identifying process inefficiencies
• Work on continuously evolving with latest tech solutions, e.g. awareness on power platform feature updates and implementing best practices in projects for a continuous improvement
• Collaborate with cross functional teams and stakeholders to deliver successful outcomes
• Proactively and independently identifying and developing enhancements on process/automation solutions that drive business impact
• Support other PEX areas as required including mission mentoring and developing of solutions
About you
• Understanding of data analysis, visualization, and automation concepts (Tableau, Power BI, Power Apps, Power Automate)
• Demonstrable experience in working with Microsoft Power Platform Tools (Power BI, Power Apps, Power Automate) in a professional setting
• Ability to troubleshoot and debug Power Platform solutions
• Proficiency in Power Query, for data manipulation and transformation in Power BI
• Experience with Power Apps Canvas and Model- driven apps development
• Familiarity with integrating power platform solutions with SharePoint dynamic 365 and other Microsoft services

Feel rewarded
For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.