Product Manager - ServiceNow

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

To be successful in this role you should have:

1. Over 3+years of dedicated experience in ServiceNow Platform as Business Analyst/Product Manager/Product Owner/Developer
2. Deep understanding of ServiceNow platform and its capabilities with proficiency inServiceNow administration and development. 
3. Experience on ServiceNow SecOps/GRC/ITAM products is plus
4. Familiar with the ServiceNow CSDM framework, and comprehend & advocate its value proposition
5. Skilled in translating technical concepts into clear, business-oriented language for diverse audiences.
6. Capable of conducting competitive analyses to highlight ServiceNow's advantageous position.
7. Conceptualize use cases across ServiceNow products to address key business problems 
8. Devise and design solutions utilizing one or more ServiceNow products to foster engagements at the C-suite level
9. Collaborates effectively across teams and time zones to drive conversation across hierarchy
10. Exhibits strong documentation, articulation, and communication skills, both written and verbal.
11. Capable of effective prioritization and maintaining focus on high-impact activities.
12. Demonstrates a strong learning aptitude and thrives as a team player. 
13. Proven ability to deliver results in high-paced environments and maintain a sense of humour even in demanding situations.
14. Enthusiastic about conducting research and analysis, with a passion for technology and innovation.
15. Embrace a mindset focused on driving outcomes.
16. Embody the values and culture of ServiceNow.

• 3+ Years of experience as ServiceNow admin/developer/business analyst 
• ServiceNow GRC, ITAM or SecOps experience is plus
• Strong written and verbal communication 
• Quick learner 
• Problem solving 
• Team player 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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