Product Owner

Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 17,800 people operating across 44 countries, and every day we’re investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Learn more at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group

Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 17,800 people operating across 44 countries, and every day we’re investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Learn more at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group

Experian is looking for a Product Owner to join our Global Identity and Fraud team, which is a part of our Experian Software Solutions business. You will work closely with one or more scrum teams to drive product development of best-of-breed solutions that operate behind our award-winning CrossCore platform. If you are passionate about owning the product backlog, organizing sprint content, and collaborating with cross-functional teams to meet sprint goals, then we would love to talk with you.

About us, but we’ll be brief  

Experian offers identity and fraud services for clients in more than 44 countries. Every year, we check that 400 million people are who they say they are, and help organizations effectively fight fraud while providing a hassle-free customer experience. The fraud landscape is constantly changing, and a one-size-fits-all approach doesn’t do enough to stop today’s sophisticated fraudsters. We use a unique combination of data, analytics and technology to create right-sized fraud solutions that allow our clients to make confident decisions for every transaction. Our ultimate goal is to make the industry’s identity and fraud solutions work better for everyone around the world.  

What you’ll be doing  

As a Product Owner, much of your time will be spent writing requirements, participating in the Agile development ceremonies, leading backlog refinement sessions, helping scrum teams with timely decisions on priorities on day-to-day basis and planning out roadmaps. More specifically, you’ll be working with our Product Managers as well as several internal cross-functional stakeholders to understand opportunities to improve fraud management capabilities and focus on deriving solutions to given business problems. You’ll be responsible for maximizing the value of our identity and fraud solutions through software engineering work.

Your primary responsibilities include:

• Product Owner for one or more scrum teams
• Working with the Product Manager to understand the business problem, voice of customer and identify the capabilities to add to the product
• Produce a healthy backlog by refining prioritized features into user stories
• Define sprint goals and manage scope and deliverables of a release
• Define acceptance criteria and drive iteration goals via prioritized stories
• Lead design deep-dives, grooming sessions and coordinate with internal cross-functional stakeholders on gathering integration and operational requirements
• Lead preparation of backlog for PI planning sessions and plan roadmaps
• Accept user stories at the end of sprint and facilitate internal stakeholder communication about project status and releases
• Review and support product documentation activities 

What your background looks like

Essential

• Bachelor’s degree or equivalent and experience as a Business Analyst, Product Owner or Product Manager within a Software / Technology context
• Strong technical expertise and the ability to confidently work with customers and other stakeholders
• Experience of working in an Agile environment, ideally in software product development, using one or more of the primary Agile methodologies (Scrum/Kanban/XP etc.)
• Fast learner - can quickly get up to speed with complex solutions and knows how to acquire knowledge, able to adapt to changes in a fast-paced environment, resilient and self-confident
• Strong networking, collaboration and influencing skills
• Excellent verbal and written communication skills and strong listening skills - able to communicate with stakeholders from different countries, cultures and backgrounds
• Fluent verbal and written English
• Able to demonstrate a strong understanding of business processes and apply strong problem-solving skills to translate that understanding into technical requirements

Desirable

• Proven experience in the identity and fraud industry would be considered an advantage
• Industry or academic certifications relevant to the domain, technology, and/or discipline of Product Ownership would be an advantage
• Expertise using Jira and Confluence to capture and prioritize release requirements
• Experience with user interface product development and working with user experience design teams

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