Discover the Unexpected
Experian is the world’s leading global information services company. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we’ve helped businesses grow, consumers and small businesses gain access to financial services, and economies and communities flourish – and we’re not done.
Our 18k amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow.
To do this we employ the greatest and brightest minds that share our purpose and want to make a difference. Experian Asia Pacific's culture, people and environments are key differentiators. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, equity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. We’re committed to fostering a strong sense of belonging and a place where you can bring your true self to work.
Our uniqueness is that we truly value yours. We’re an award winning organisation due to our strong people first focus. This includes Top Employer™ and Great Place To Work™ accreditations.
Learn more at www.experianplc.com
Experian Clarity is looking for a Production Support Analyst that has a strong technical customer service background and who is eager to expand their technical skillset. We are a small team in a cross functional support environment, so we need someone who will focus on the customer. If you have the technical customer service background, with some experience performing technical tasks, then we really want to speak with you.
About us, but we’ll be brief
Experian Clarity is the leading source of alternative credit data in the subprime lending industry. By leveraging alternative data, our market- savvy data analysts are discovering trends and providing our clients innovative solutions for fraud, banking information, credit, compliance, prospecting and portfolio management.
What you’ll be doing
You’ll be joining the production support team, providing technical customer service during and after implementation. The support analyst is a key contributor to onboarding new customers and works with customers to resolve issues of system performance and capabilities. Communication with customers requires e-mail and telephone contacts. Some of the responsibilities include:
What your background looks like
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Let our experts design a Professional CV for you.