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Program Management - Process Improvement - Strategic Transformation - Associate

14 days ago 2026/10/05
Other Business Support Services
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Job description

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Strategic Transformation/ Project Management team to partner with the Business.


As an Associate in the International Transformation Office, a business-aligned internal consulting team supporting the International Private Bank Operating Committee, you will be aligned to a strategic transformation program, focusing on the development, implementation, and ongoing support of initiatives that address both business and regulatory requirements.


Job Responsibilities


  • Assist with program management and build strong relationships with key stakeholders such as Ops, Tech, Product, Legal, Risk & Compliance etc
  • Work independently with minimum supervision to perform program office and program mgmt tasks; Produce program materials including presentations adapted to senior management needs and newsletters, finalise agendas, schedule meetings, validate content, draft minutes and follow up on actions
  • Analyse problem statement to frame out clear, feasible solutions and execute project deliverables in a timely manner. Identify potential risks, issues and dependencies and the path to mitigation or resolution
  • Facilitate program deliverables; Develop and establish key reporting standards; proactively and consistently follow up on requests, tasks and assignments. Demonstrate attention to detail and consistently produce quality work
  • Manage change adoption to ensure that change is well received, and contribute to benefits realization
  • Coordinate and support contracting processes, vendor engagement, and budget forecasting. Update, reconcile, and validate contract documentation in close collaboration with legal and sourcing teams
  • Coordinate and support Internal Audit requirements 
  • Maintain and update Confluence, JIRA, Monday.com and other program management platforms with current information. File and organize key documents; proactively request updates and align content with stakeholders.


Required qualifications, capabilities and skills


  • Bachelor’s degree or equivalent
  • Minimum 5 years of experience in strategic consulting / management consulting / project and change management
  • Banking / Financial services background with foundational banking knowledge (ideally in Private Banking)
  • Person should be Proactive and a self-starter, able to work independently on highest quality deliverables
  • Good understanding of program lifecycle with experience on complex projects across countries or regions including items such as setting up project plan, managing risk & issues, reporting & governance etc
  • Excellent stakeholder engagements skills, with an ability to interact and influence stakeholders at all levels, including senior management. Excellent communication and presentation skills 
  • Intermediate/Advanced experience using Microsoft Office (including Excel and PowerPoint), Monday.com, JIRA & Confluence 
  • Digital first mindset with a broad knowledge of LLMs

Preferred qualifications, capabilities and skills 


  • MBA or equivalent
  • PMP certification
  • Certified Business Analysis Professional
  • Conversant with Agile and Design thinking methodologies 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.



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