Program Manager - II, Local Shops

This role is part of the rekindle returnship program
Note : For more details on rekindle program, pls visit - https://www.amazon.jobs/en/landing_pages/rekindle
The Local Shops team is looking for an extremely motivated Program Manager with strong customer obsession and passion to deliver results. In this role, you will responsible for setting up mechanisms that help scale the program, while seeking opportunities to improve customer and seller experience. This program is a strategic capability for the team, and requires an ability to take a broad-based view and work with multiple stakeholders. In parallel you will need to deeply understand how things work, take a data-based approach to evaluating options and make key decisions that will have a long-term impact on the success of the program. The role requires you to have strong people management skills and ability to build strong stakeholder relationships. You should be comfortable working with a high degree of autonomy, across functions, and are resourceful. You should have a proven record of accomplishment in taking on end-to-end meaty problems, and successfully delivering results in a dynamic environment. You should have the ability to run quick experiments and learn from both your successes and failures. You should not only be passionate about delivering, but obsessed with driving meaningful results that ultimately impact our customers.
Key job responsibilities
In this role, you will:
• Create a vision for the growth and success of the program.
• Establish and optimize processes for acquiring & onboarding sellers
• Establish new norms on various aspects of the program and build alignment across teams.
• Build mechanisms within the team and with partners that guide program growth & improvements.
• Build the foundation that enables multifold growth on the program
• Provide detailed inputs to the product team based on learnings - on planned and new capabilities.
A day in the life
About the team
Local Shops program enables offline sellers to adopt online selling i.e. Sell on Amazon. It is a key Amazon initiative to enable SMBs in India to grow though digitization. The team has ambitious goals to reach out to the vast and diverse seller population in India and make Local Shops on Amazon an integral part of their business. We build capabilities that can help sellers them thrive and succeed online.
About the team
Local Shops program enables offline sellers to adopt online selling i.e. Sell on Amazon. It is a key Amazon initiative to enable SMBs in India to grow though digitization. The team has ambitious goals to reach out to the vast and diverse seller population in India and make Local Shops on Amazon an integral part of their business. We build capabilities that can help sellers them thrive and succeed online.
We are open to hiring candidates to work out of one of the following locations:
Bengaluru, KA, IND
- Experience building processes, project management, and schedules
- 4+ years of program or project management experience