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Quality Analyst

Yesterday 2026/10/15
Other Business Support Services
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Job description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.


Job Overview
  • Design, develop, and execute test plans, test cases, and test scripts based on business requirements and technical specifications
  • Perform functional, regression, system, integration, and user acceptance testing (UAT)
  • Identify, log, and track defects using defect management tools (e.g., JIRA, Azure DevOps)
  • Collaborate with developers, business analysts, and product owners to understand requirements and clarify issues
  • Validate bug fixes and ensure issues are resolved before production deployment
  • Participate in requirement reviews and provide feedback from a QA perspective
  • Develop and maintain test documentation, including test strategies and reports
  • Support test automation efforts where applicable
  • Ensure compliance with quality standards and best practices
  • Contribute to continuous improvement of QA processes and methodologies
  • Support with FFS PTS Documentation

Required Qualifications


  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
  • 4+ years of experience in software testing or quality assurance
  • Strong understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
  • Hands-on experience with test management and defect tracking tools (e.g., JIRA, TestRail)
  • Experience in manual testing and exposure to automation frameworks
  • Knowledge of SQL for data validation and backend testing
  • Familiarity with Agile/Scrum methodologies
  • Excellent analytical, problem-solving, and communication skills

Preferred Qualifications


  • Experience with test automation tools such as Selenium, Fast Framework
  • Knowledge of API testing tools (e.g., Postman, REST Assured)
  • Basic programming/scripting knowledge (Java, Python, or JavaScript)
  • Experience with SQL, ETL

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Job Family Group: Technology

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Job Family:Applications Support

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Time Type:Full time

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.


If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.



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