Salesforce Developer, GESS - Global Capability Center

Description

About Alvarez & Marsal 
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity - are why our people love working at A&M. 
The Team 
The Salesforce Developer/Administrator role provides on-going and strategic development tasks for Alvarez and Marsal Salesforce application. He/she participates in creation of technical specifications and contributes to project planning activities. This role is responsible for overall implementation of best-in-class application solutions in Apex, Visualforce, and Lightning Web Components. The position involves creating technical specs, technical solutions and development efforts for small to midsize projects. For project-oriented development the developer must work as part of a larger team to understand and implement specifications, communicate technical issues, and actively participate in functional, technical and code reviews.

How you will contribute

• Technical Guidance: Provide technical guidance to the CRM team. Strong knowledge of SDLC.
• Custom Development: Build user interfaces, components, and backend logic using Apex (triggers/classes), Visualforce, and Lightning Web Components.
• Integration: Establish or maintain Salesforce connections with external systems and third-party applications using REST or other APIs, Informatica or other middleware solutions, or Software Development Kits
• Automation: Create complex business workflows, validation rules, and automation using Flow and custom code
• Data Management & Security: Design data models (objects, fields, relationships) and implement security measures (sharing rules, profiles, permission sets)
• Testing & Deployment: Write Apex test classes to ensure comprehensive code coverage and manage deployments through the utilization of Azure Devops, VSCode, GIT and Salesforce CLI
• User Management & Support: Creating and managing user accounts, profiles, and permissions to ensure employees have correct system access
• System Configuration & Customization: Customizing fields, page layouts, record types, and apps to align with business requirements
• Data Management & Integrity: Importing/exporting data and maintaining data cleanliness using validation rules to ensure a single, trusted source of truth
• Automation & Process Improvement: Creating workflows, flow builders, and approval processes to automate manual tasks
• Security Management: Setting up sharing rules, security protocols, and organization-wide defaults to protect sensitive data
• Reporting & Analytics: Building dashboards and reports to provide actionable insights for decision-makers
• Quality Assurance: • Create QA scripts for QA purposes • Review and provide test case feedback • Align with Business team on UAT scripts
• Common Roles & Duties: • System Maintenance: Debugging, optimizing, and upgrading existing Salesforce solutions
• Collaboration: Working with administrators and stakeholders to translate business requirements into technical specs
• Full-Stack Focus: Developing both frontend (LWC) and backend (Apex) functionality

Qualifications 

• Background: BA/BS degree in computer science or equivalent experience with at least 5 years’ experience
• Technical Expertise: Deep knowledge of Apex, JavaScript, SOQL/SOSL, and the Lightning Framework
• Salesforce Platform Knowledge: Experience with Sales Cloud, Service Cloud, or Experience Cloud
• Development Tools: Familiarity with IDEs like VS Code (with Salesforce Extensions), Azure Devops, and Git
• Certifications: Salesforce Administrator Certification, Salesforce Platform Developer I (mandatory) and Platform Developer II (preferred)
• Preferred: Agentforce knowledge and experience
• Project Planning: Provide level-of-effort estimates for projects and maintenance tasks across functional teams
• Must be able to communicate effectively and tactfully with all levels of personnel, both in verbal and written modes; able to pay close attention to detail and understand written and verbal instructions.
• Maintain good client relationships while representing the CRM Team
• Must be able to organize and schedule work effectively
• Must be able to work well under time constraints
• Must be able to handle multiple tasks with changing priorities, communicating changes in scope and schedule to all parties concerned
• Must be customer service-oriented; able to work independently
• Must be able to work flexible hours, including hours beyond the normal schedule when necessary
• Normal working hours are 11:00 AM to 8:00 PM IST which will be 1:30 AM to 10:30 AM EDT
• Must be able to maintain confidentiality

Your journey at A&M 
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.  We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.