Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
• 10+ years of overall SAP experience in CRM functional• Must have good understanding of business processes, particularly Utility Industry shared services• Must have excellent customer facing and soft skills, solution oriented, looking for win-win opportunities• Analyze business requirements and perform fit-gap analysis to come up with required Configuration and Development items• Configuration of SAP system to support business requirements using Web UI Configuration tool set• Strong SAP- ISU/CCS CRM Functional and configuration problem solving skills• Five+ years of experience in the SAP Module CRM deep understanding of the integration to the SAP ERP/S4• Experiences in implementation projects, requirements taking, SAP CRM configurations, testing and start-up support• Functional analysis and testing (SAP Portal / SAP CRM). Basic Debugging skills is a good to have.• Communication, training, assistance to users (internal/external) and pre-sales• In depth knowledge of SAP CRM Service Module, CRM sales & Marketing , Interfaces with ECC/S4 Good understanding of cross domain functionalities, dependencies and cause-effect fundamentals• Sales contracts, quotations and sales order document type, item category, and item category determination• Transaction Settings for Service Order Processes, Service Order Quotations, Service Plans, Service Confirmation, Service Contracts, Service complaints and Returns
B.E./B.Tech
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