Senior Analyst - Order Management

Build the future of data. Join the Snowflake team.

Snowflake is seeking a highly motivated Senior Order Management Analyst to just at our Office in Pune. This position requires attention to detail and assist deal desk and sales teams to book the order. This position will report to Manager, Order Management in our Pune office.

WHAT YOU WILL DO

• Knowledge of end-to-end Order to Cash Process.
• Knowledge for all aspects of day-to-day operations to process orders with familiarity in using Salesforce and Workday Financials.
• Responsible for accuracy of data flowing from Salesforce to downstream systems including Workday and Metering Engine.
• Review Order forms, MSA’s, Purchase Order, Sales related agreements including Professional services in Salesforce and Workday as per companies’ terms and policies.
• Knowledge of Marketplace Set up related to Order Management. I.e. Private offer creation, refund requests.
• Knowledge of credit rebill process.
• Review revenue related agreements to highlight the non-standard terms.
• Serve as a subject matter expert and point of contact for questions regarding deal bookings.
• Identify any non-standard terms and collaborate with the Revenue Accounting team to ensure appropriate revenue recognition.
• Resolve and track issues related to order forms and non-standard deals
• Experience working with IT, Deal Desk, Billing, Collections, Revenue & Legal and other cross functional teams to resolve discrepancies and ensure timely booking with accuracy.
• Provide input for on-going development and improvement on systems and operational procedures.
• Collaborate in system implementation or enhancement projects and assist with UAT as needed.
• Participate in the development of metrics and system capabilities to better reconcile and report on global orders related data.
• Assist Managers in performing internal control procedures to ensure SOX controls.
• Identify opportunities for integration and automation to reduce manual effort and increase productivity.
• Assist the external audit team regarding all quarterly and annual audit requirements.
• Support increased workload during key business times like month end and quarter end.
• Perform month end reconciliations with the help of SFDC, Workday and Billing engine reports.
• Prepare ad hoc analysis as required.
• Work on ad hoc projects as required.

WHAT WE ARE LOOKING FOR

• MBA Finance or its equivalent degree.
• 7+ years of Software/ SAAS experience in Deal Desk, Order management, Billing and Accounts Receivable experience preferred.
• Demonstrate high energy with the ability to remain flexible and change priorities in a challenging and fast paced environment.
• Eagerness to learn and take on challenges in a rapidly growing and dynamic environment.
• Excellent computer skills with MS Office including MS Excel and Google Workspace Suite
• Salesforce CPQ experience required, and Workday Financial experience preferred.
• Excellent oral and written communication skills, ability to effectively communicate with all the cross-functional teams.
• Must be a team player and Self Starter.