Join Amazon Pharmacy's ambitious mission to build a next-generation Pharmacy fulfillment technology that is reshaping healthcare delivery. Build the AI-powered fulfillment platform that ensures millions of prescriptions reach patients safely. As an SDE3 on Amazon Pharmacy's brand new Fulfillment WMS team, you'll own the full-stack platform layer from operator-facing React micro-frontends to backend distributed services to CDK infrastructure that pharmacists and technicians rely on across 40+ fulfillment sites nationwide.
This isn't a single-service role. You'll architect reusable platform constructs adopted by the entire org, build AI agent frameworks (MCP-based) that give operators real-time operational intelligence, modernize legacy systems toward autonomous pharmacy fulfillment, and drive engineering excellence across security, resilience, and deployment automation. Your code will directly reduce medication errors, accelerate delivery speed, and eliminate millions in operational cost.
The ideal candidate is a platform thinker who builds for scale. Someone who designs reusable constructs that entire organizations adopt, architects AI agents that operate within strict PHI and HIPAA compliance boundaries, and drives toward zero-touch fulfillment operations where intelligent systems detect, diagnose, and resolve issues before operators are even aware. You bring a vision for agentic frameworks that transform pharmacy operations from reactive manual intervention to proactive autonomous orchestration, and the execution chops to ship that vision as production systems that pharmacists and operators trust with patient safety every day.
Amazon Pharmacy is the fastest-growing segment of Amazon Health, combining Amazon's customer obsession with pharmacy-grade precision. You'll work in a fast-evolving environment where we're building cutting-edge automation and AI-powered solutions to transform fulfillment operations at scale. Your platform work will be the foundation that makes all of it possible. If you want to build at the intersection of healthcare, AI, and systems engineering with direct patient safety impact we want to talk to you.
Key job responsibilities
A. Technical Leadership
Architect scalable, resilient services that standardize Amazon Pharmacy operations for scale, speed and accuracy
Design and implement simplified solutions to solve complex problems at massive scale
Lead technical design discussions and make critical architectural decisions that balance technical excellence with business requirements
Establish engineering best practices, technical standards, and design patterns for the team
Develop technical roadmaps for significant initiatives and guide implementation across multiple sprints
Make sound technical decisions that consider long-term maintainability, performance, and operational excellence
B. Engineering Excellence
Write high-quality, well-tested code that serves as an example for the team
Drive code reviews that improve overall system quality and developer skills
Design and implement robust error handling, monitoring, and observability solutions
Optimize system performance, scalability, and resilience for mission-critical services
Collaborate with operations teams to ensure systems are production-ready and meet stringent SLAs
Lead technical investigations for complex production issues and implement comprehensive solutions
C. Innovation & Mentorship
Pioneer GenAI adoption to improve development workflows, code quality, and team productivity
Mentor junior engineers, helping them grow technically and professionally
Identify and evaluate new technologies that could benefit the team's development process
Partner with product managers to translate business requirements into technical solutions
Share knowledge through documentation, tech talks, and training sessions
About the team
Amazon’s mission is to make it easier for customers to access the healthcare products and services they need to get and stay healthy. Towards this mission, Amazon Pharmacy Fulfillment Tech strives to build technology to fulfill the world’s healthcare needs as fast as possible at the highest quality, lowest cost, and greatest convenience. While our near-term focus is building fulfillment technology to support Amazon Pharmacy, our North Star Vision is to support the fulfillment of any type of healthcare experience at Amazon. To that end, our systems are flexible enough to integrate with other in-house and third-party systems and extensible to accommodate the ever-growing and changing healthcare needs of our customers. Whether it is building our own software or integrating with other in-house and/or third-party services, we strive to leverage the best-in-class technology available to deliver delightful healthcare experiences to Amazon customers, starting with Pharmacy.
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- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team
- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
- Bachelor's degree in computer science or equivalent
- Knowledge of computer science fundamentals in data structures, algorithm design, and problem solving
- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree or above in econometrics, statistics, industrial engineering, operations research, optimization, data mining, analytics, or equivalent quantitative field, or experience in defining and creating benchmarks for assessing GenAI model performance
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