Senior Software Engineer

Merkle, a dentsu company, is a leading data-driven customer experience management enterprise specializing in delivering unique, personalized customer experiences across platforms and devices. With over 30 years of experience, Merkle partners with Fortune 1000 companies and non-profit organizations to optimize their customer portfolios. Its expertise in data, technology, and analytics enables it to gain insights into consumer behavior, driving hyper-personalized marketing strategies. Merkle's consulting, creative, media, analytics, data, identity, CX/commerce, technology, and loyalty & promotions capabilities combine to drive improved marketing results and a competitive edge. With over 14,000 employees, Merkle is headquartered in Columbia, Maryland, with more than 50 additional offices worldwide. Its innovative solutions enable brands to build meaningful customer relationships and enhanced customer experience.

• Design, develop, and customise Salesforce solutions based on business requirements.
• Collaborate with stakeholders to gather and analyse user requirements.
• Develop and maintain Salesforce applications, including configuration, custom development, integration, and data migration.
• Create and maintain technical documentation related to Salesforce development.
• Collaborate with team members to design and implement effective Salesforce solutions.
• Provide support and troubleshooting for Salesforce-related issues.
• Stay updated with the latest Salesforce features, best practices, and industry trends.
• Provide extensive custom development using force.com, working with Apex classes, triggers, Lightning Components, and SOQL
• Contribute know-how of advanced system administration and configuration (Objects, Reports, Dashboards, Approval Processes, Workflow Rules, Security and Permissions)
• Work with LWC, Aura, jQuery or any other JavaScript libraries.
• Bring expertise in estimating and prioritizing workload adequately for themselves and team members.
• Responsible for the effective execution and ongoing support of Salesforce projects and initiatives.

• 2-4 years Salesforce experience
• Salesforce Administrator and Salesforce Platform Developer 1 Certifications are a must.
• Nice to have: Additional Salesforce Certifications, e.g., Certified Salesforce Platform App Builder, Platform Developer II, JavaScript Developer I.
• Integration experience using both Web based technologies (Soap, Rest) and integration/middleware tools.
• Proficient in various Governor Limits and in optimization of existing governor limits.
• Experience in importing and exporting data (insert, update, delete and upsert) through Data Loader.
• Good knowledge of Object-Oriented Programming (OOPs) Concept.
• Ideally have experience within a large, global organisation.
• Ability to work on own initiative or as part of a team.
• Be resourceful with a high energy and passion for the job.
• Must be a self-starter with a can-do attitude and be willing to get stuck in.
• Strong problem-solving and organizational skills.
• Proven ability to deliver on commitments.
• Experience with the following is advantageous:
  • Sales Cloud
  • Lightning Force
  • APEX (Write and Read)
  • SOAP and REST API
  • Application Integration
  • Salesforce DX
  • Jira/Confluence

All your information will be kept confidential according to EEO guidelines.