Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
The Customer Relationship Management (CRM) team is part of Payment Product Development (PPD) Technology team of Visa and is responsible for B2B Service CRM. This team works closely with business owners of these services to deliver industry leading packaged software and customer developed solutions. Team’s responsibility includes managing system requirements, design, development, integration, quality assurance, implementation and maintenance of corporate applications
The candidate will work as part of the CRM team to build and support applications to improve the effectiveness and efficiency of the Microsoft Dynamics CRM business function. This role will participate in design, development, testing and support of CRM applications and ensure successful delivery of business capabilities. The ideal candidate will bring strong experience in developing technical solutions in CRM area.
Key Responsibilities:
Basic Qualifications
12+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
8+ years of experience in implementing CLM – Icertis and as well as integrations to other systems using web services.
5+ years of CLM solution architecture skills
Very Strong .Net and Javascript Skills.
Experience with C# or Visual Basic, Visual Studio, Web Services, SQL, and the CRM SDK is required.
Experience in building database queries and procedures.
Excellent process orientation, planning, organizational and problem-solving skills.
Strong interpersonal, facilitation skills along with effective communication (both written and verbal) skills.
Demonstrated ability to solve complex software development issues.
Should have strong hands-on experience on data migration.
Demonstrated ability to work in a complex organization to determine business and customer needs, providing the best solution to meet those needs.
Excellent process orientation, planning, organizational and problem-solving skills.
Strong interpersonal, facilitation skills along with effective communication (both written and verbal) skills.
Proactive thinking with a ‘can do’ attitude and have out-of-box thinking attitude.
Experienced in collaborating with medium to large development teams distributed worldwide.
Should have experience in Jira/Jira Align or TFS, or Git hub.
Experience in building database queries and procedures.
Excellent process orientation, planning, organizational and problem-solving skills.
Strong interpersonal, facilitation skills along with effective communication (both written and verbal) skills.
Experienced in collaborating with medium to large development teams distributed worldwide.
Nice to Have
Azure Function/services
Power Automate, power Apps and power page
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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