Required skills and experience:
• 4/5+ years of experience working with Azure and AWS or any other major cloud platform technologies
• Provisioning, operating, and maintaining systems running on Azure and AWS cloud platforms including deployment/teardown with strong focus on automation and optimization
• Proficient with cloud platforms including IaaS & PaaS components, for example: Azure Virtual Machines/EC2, Storage Accounts/S3, vNets/VPCs, Azure App Service/AWS Lambda, AKS/EKS, Azure SQL/RDS, messaging and integration services
• Strong scripting and automation skills to reduce operational effort (PowerShell, Python, Bash, Azure CLI, AWS CLI)
• Infrastructure as code (IaC), and CI/CD pipeline experience is required – example: Terraform, Bicep/ARM, CloudFormation, Gitlab, ADO
• Expert level understanding of Windows and Linux operating systems from an administration perspective including system hardening, patching strategies, performance optimization, troubleshooting, capacity planning, and automation of OS-level tasks
• Experience implementing monitoring and observability solutions (Azure Monitor, Log Analytics, Application Insights, CloudWatch, CloudTrail)
• Experience managing backup, DR and patching across cloud platforms
• Strong experience with security best practices including RBAC/IAM, encryption, logging and compliance controls
• Strong knowledge of network (LAN, WAN, VPN) and web related protocols
• Experience creating and maintaining operational documentation, runbooks and conducting knowledge transfer sessions
• Excellent troubleshooting skills including complex OS, platform and cloud issues with root cause analysis
• Experience with ITIL/ITSM processes including incident/request management, change and configuration management. Ideally ITIL Foundation certified. ServiceNow exposure is a bonus
• Good awareness of latest Azure and AWS platform capabilities and ability to apply them in operations
• Good to have: Understanding of AI for operations (AIOps, predictive monitoring, automation using AI, GenAI-based assistance tools)
• Prior experience in Life Sciences area is also a bonus. Other highly regulated industry experience will be considered also

Education/certification:
•    Degree level educated, preferably in science, maths or engineering areas.
•    Azure Certification is a must - preferably Azure Administrator or Solutions Architect certified. AWS certification (SysOps Administrator or Solutions Architect Associate) is preferred.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.