Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
https://bayt.page.link/QECH4q6peaDchcSX8
Back to the job results

Sr. Software Platform Engineer II

2 days ago 2026/10/14
Other Business Support Services
Create a job alert for similar positions
Job alert turned off. You won’t receive updates for this search anymore.
Undo

Job description

  • Design and Develop Conversational Flows using Genesys Cloud Architect, Amazon Lex, and Google Dialogflow.
  • Integrate IVAs with backend systems via RESTful APIs to enable dynamic and personalized responses.
  • Implement Natural Language Understanding (NLU) and speech recognition features to improve BOT accuracy and user experience.
  • Collaborate with Contact Center Operations to understand business needs and translate them into technical solutions.
  • Monitor and Optimize BOT performance, including latency, error rates, and user satisfaction metrics.
  • Ensure compliance with data privacy and security standards in all BOT interactions.
  • Participate in Agile ceremonies, including sprint planning, reviews, and retrospectives.


This job post has been translated by AI and may contain minor differences or errors.
Apply on company site Email to Friend Complete Questionnaire
You’ve reached the maximum limit of 15 job alerts. To create a new alert, please delete an existing one first.
MANAGE
Job alert created for this search. You’ll receive updates when new jobs match.
Manage alerts
Are you sure you want to unapply?

You'll no longer be considered for this role and your application will be removed from the employer's inbox.