Company:Qualcomm India Private Limited
Job Area:Engineering Group, Engineering Group > Software Engineering

General Summary:

Staff–Application/ CustomerEngineering 

Role Overview

We are looking for a Staff Engineer withstrong domain expertisein VLSI/EDA tools and workflows to drive adoption, usability, and reliability of internal GenAI/Agentic AI tools and platform.

This role requires deep hands-on usage, triaging expertise, and customer engineering experience, acting as the bridge between Physical Design Engineers/CAD teams, Software and Systems engineering team.

The ideal candidate has exposure to AI/GenAI systems and can understand and debug workflows involving EDA tools, AI agents, orchestration pipelines, and non-deterministic system behaviors.

Key Responsibilities

- Own end-to-end user support and triage workflows; debug complex EDA environment, configuration and softwareintegrationissues

- Diagnose workflow failures across toolchains, configurations, and infrastructure

- Drive deep product understanding through hands-on tool usage across real workflows

- Translate user requirements and issues into clear, actionable engineering inputs

- Configure and onboard new projects and users; enable scalable adoption

- Define and maintain real-world test cases and reproducible debugging scenarios

- Collaborate with dev/QA teams to improve observability, debuggability, and stability

- Debug AI/GenAI agent workflows, including orchestration failures, tool invocation issues, and non-deterministic behavior

- Ensure tools operate in an agentic model with autonomous execution (MCP-based access) and minimal manual intervention

- Define and validate clear functional specifications covering capabilities, inputs, outputs, and expected behavior

- Drive structured enablement plans with phased onboarding, deliverables, acceptance criteria, and timelines

- Develop comprehensive test strategies including shared and hidden testcases for robust validation

- Measure tool performance using objective QoR metrics (TNS, WNS, congestion, runtime, memory)

- Integrate tools into automated validation/regression pipelines for continuous testing and reporting

-Enable usagetelemetry collection (feature usage, runtime distribution, error trends) to support data-driven improvements

Required Skills & Experience

- 9-12 years in Applications Engineering / Customer Engineering / System Testing roles with EDA tools / applications.

- Strong domain knowledge in VLSI / Physical Design / EDA workflows

- Knowledge of Agentic AI /MCP/RAG workflows

- Proven expertise in triaging and debugging complex software/tool issues

- Strong Python/Linux/scripting experience

- Ability to independently run and debug end-to-end workflows

- Strong problem decomposition and root-cause analysis skills

- Excellent communication and cross-functional collaboration

Preferred Qualifications

- Experience with AI/GenAI tools, agent frameworks, or orchestration systems

- Familiarity with evaluation, benchmarking, or validation pipelines

- Exposure to CI/CD, large-scale systems and HPC environments

- Experience improving workflows, UX, or developer productivity

Positioning

This is a hands-on Applications / Customer Engineering role with strong domain expertise, triage ownership, and AI/GenAI workflow understanding — not a Product Manager role.

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience.
• 2+ years of work experience with Programming Language such as C, C++, Java, Python, etc.

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [email protected] or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

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