Systems Analyst, OMS

Design Your Future at PVH

POSITION SUMMARY: 

The Systems Analyst – OMS role based in Bengaluru, India will be part of Global Logistics Fulfillment Team to work on design and implementation of Order Management projects and enhancements to enable a platform, which conforms to PVH Corp’s strategic and operational requirements.

The candidate must possess the skills and experience to work effectively across project teams within the Global Value Chain & Cross functional IT organization.

The ideal candidate will have functional and technical implementation experience with Order Management application in the areas of order capture and Enterprise inventory flows.

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB: 

• Work with guidance from IT Development Manager and Technical Specialist on new projects, support tasks, and testing
• Support project teams to ensure changes and enhancements within the application are properly tested before deployment to production
• Perform application configuration & install Software enhancements in lower environments
• Work with Cross Functional project teams on project & support tasks
• Be on rotational on-call support 

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QUALIFICATIONS & EXPERIENCE:

Experience:  

• Minimum 4-6 years’ work experience as a functional/system analyst with Order Management solutions preferably Manhattan DOM or similar competing product. 
• Understating of Order Management processes like order capture, order allocation, order fulfillment, inventory management and item catalog management.
• OMS architecture with understanding of database modelling, integration architecture and protocols, SOAP/REST APIs etc.
• Good understanding of SOA and Integration concepts
• Experience with JMS messaging, XML, XSLT, XPath
• Experience in System Configuration using SQL or Postman API to setup multiple functionalities to align with Business requirements
• Proficient with SQL, MySQL, UNIX Scripting and Big Query.
• Exposure to the tools like Jenkins, GIT, JIRA is desired
• Experience with Cloud Computing such as Google Cloud Platform (GCP) or AWS is a plus
• Experience with BI Tools like Business Objects or Cognos is a plus
• Working knowledge of Integration tools like MuleSoft or webMethods or TIBCO is a plus.
• Experience with Change Management and Issue reporting on Service Now (SNOW) a plus

Education: Bachelor’s degree in Computer Science, Engineering or relevant field.

Skills: 

• Functional & Technical knowledge of Order Management, Warehouse Management and/or supply chain, and retail processes
• Functional understanding of Omni-Channel concepts
  • Buy Online Pickup From Store, Ship from Store, Endless Aisle/Save the Sale Etc.
• Knowledge of Business Intelligence strategies and data warehousing.
• Understanding of Distribution Center and Logistics processes.
• Ability to collaborate with other Supply Chain, E-Commerce technology teams, and Business Partners
• Comprehensive understanding of testing concepts
  • Ability to write test scripts, coordinate testing steps with partnering teams, and track issues to resolution
• Diagnose if reported issues are code bugs, user error, or configuration errors
• Excellent interpersonal, verbal, and written communication skills required
• Demonstrates strong analytical and problem solving skills
• Work with Business Analyst and to create playbooks for Helpdesk support users to follow

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INTERNAL & EXTERNAL CONTACTS:

Internal:  All Cross-Functional IT Teams

External: 

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SUPERVISORY RESPONSIBILITIES:

Direct:  None

Indirect: None

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BUDGETARY RESPONSIBILITIES:  None

DECISION MAKING:  Limited to project and/or support tasks

RESOURCEFULNESS/CREATIVITY:   

• Experience in working with teams located in different geographical locations and time zones
• Ability to work independently and prioritize multiple tasks/projects at one time
• Requires strong communication skills and the ability to foster teamwork across multiple groups and/or regions.
• Creative problem solver
• Ability to recommend workarounds for issues when possible to maintain business continuity

ENVIRONMENT:   

• Must be able to work in a fast-paced environment and handle multiple tasks simultaneously.
• Working in geographically dispersed teams.
• This is a global role based in Bengaluru, India