Job Description:

Technical Services Engineer

Job Description:

Accountabilities

The Jobholder is responsible for the oversight, delivery and performance of the /Systems activities provided across all the contracts under Airbus Flight Hour Services (FHS) scope managed by the Central Plateau.

In this function, the job holder will be responsible for maintaining the fleet under his supervision to the highest Operational Reliability, in line with applicable airworthiness requirements such as EASA & National Aviation Authority (NAA) and in accordance with Airbus Technical Standards and FHS Financial interests.

The Airframe & Avionics Systems engineering team is responsible for the following activities:

Airframe & Avionics Systems mid and long term engineering support 

Technical publications and embodiment policy management

Components and systems reliability analysis and monitoring

In addition the job holder shall

Manage the technical interface with customer facing team and liaise with the FHS operational holder administrating the contractual set-up from Toulouse HQ.

Ensure Internal Customer satisfaction acting on relationship, collaboration, responsiveness and performance,

Achieve compliance with Regulation, Airworthiness and Quality standards,

Propose additional values to support Airbus Services (Digital Tool, Methodology, MRO Standards….)

Main activities

The Airframe / Avionics Systems engineer with his/her peers, as a team, shall endorse the key following activities:

Tech Services (Airframe & Avionics systems) Engineering workscope:

Ensure engineering technical follow-up and defect/delay analysis in collaboration with Toulouse FHS Headquarter, local teams.

Develop close relationship with the local teams, align and collaborate on processes and deliverables expected

Produce and share engineering analysis, actions plan and technical follow-up within a regular time frame agreed with the local team 

Ensure appropriate support for technical issues resolution within mid and long term timeframe and ad hoc short term support for critical event management 

Develop close relationship with FHS HQ and their stakeholders in order to escalate critical issues to be further investigated with Customer Support and Airbus Programs 

Contribute to the functional organization objectives and be motor in ensuring knowledge, process and methods are capitalized 

Ensure regular reporting on his/her different scopes of activity, for achievement, performance and improvement demonstration,

Ensure Technical support, if required, with Local Aviation Authorities, EASA and FAA, to meet local regulations and expectations

Contribute to the development and implementation of industrialized processes, methods and tools to improve efficiency and qualitatively the activities performed

Reliability:

Master the reliability process and tools and leverage on the reliability team triggers to identify arising low performance topics and properly address the recovery plan with FHS HQ.

Manage reliability technical dossier and contact relevant stakeholders as necessary for technical alignment.

Analyze reasons for removal on identified components (in volume, vs Guaranteed Mean Time Between Unscheduled Removal (GMTBUR), vs worldwide fleet Mean Time Between Unscheduled Removal (MTBUR), No Fault Found (NFF) rate)

Perform technical investigation (using data from aircraft maintenance logs, Maintenance Information System (MIS), aircraft service records and shop finding reports) to determine possible root cause and failure trends as necessary with objective to define/implement available mitigation/solution or drive definition of technical fix

Technical publications:

Manage and control AD and any mandatory documents to ensure compliance with Regulation, Airworthiness and Quality standards

Master the technical publication process and the documentations such as VSB, SB, SIL, TFU, AOT and OIT issued at aircraft/component level and provide recommendation

Support mods meetings and FHS SB Scan process preparation

Liaise with the customer facing team to assist driving the relevant embodiment strategy which would maximize customer and FHS benefit Outputs

Advise engineering actions to enable achievements of FHS performance indicators

Airworthiness Directives Control and Technical publications and recommendations

Control of ELA and FLS configuration

Reliability dossier 

Recommendations for troubleshooting (Engineering Work Order)

Job Requirement

Minimum degree holder in Aerospace Engineering or equivalent

Minimum 5 years of relevant experience in Airline / MRO, mainly in Technical Services position

Good knowledge of Continued Airworthiness Management

License or Type training on commercial transport category aircraft, preferably on any Airbus product, A320 / A350 (Desirable)

Superior organizational skills, flexibility managing multiple priorities, adaptability to changing deadlines and attention to detail,

Excellent team player with good communication and interpersonal skills

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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