Job description
Project Role : Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Enterprise Architecture Framework
Good to have skills : Enterprise Architecture Strategy
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
Shaping the IT application landscape to optimally support current business needs and future development.
Roles & Responsibilities:
- Analyse and model the application landscape with regards to business aspects and IT aspects (Business Domains, Business Capabilities, Functional Architecture and Design, Technical Architecture and Design, Infrastructure Architecture) to identify areas for improvement.
- Define policies, guidelines, and standards for IT applications and IT demand and change processes
aiming at above purpose.
- Consult and guide BU and IT colleagues to find appropriate solutions for requirements, serving the
purpose.
Professional & Technical Skills:
- Profound architecture and design skills.
- Strong knowledge of the business domains.
- In-depth knowledge of methodologies and technologies.
- Familiar with leanIX as APM tool
- Strong analytical skills combined with structural thinking.
- Strong communication and presentation skills.
Additional Information:
- The candidate should have minimum 12 years of experience in Enterprise Architecture Framework.
- This position is based at our Chennai office.
- A 15 years full time education is required.
This job post has been translated by AI and may contain minor differences or errors.
