Job description
The goal of a Sago Trainee is to serve as the bridge between internal team’s, partners & respondents to manage the operational execution of quantitative market research studies.
A Sago Trainee is motivated, curious, thoughtful, kind, tenacious and above all else, a team player.
As a Trainee, you will contribute to a supportive environment, always focused on teamwork and partnership.
Free Pick-up and drop cab availability for up to 50 Kms from Office location Extensive Mediclaim Benefit.
KEY JOB RESPONSIBILITIES: · Build relationships with internal clients and deliver excellent service while supporting quantitative market research projects through their life cycle.
· Consult Project Managers to understand their needs and offer creative solutions to complex challenges.
· Manage low to medium complex projects, and support Project Managers and Senior Project Managers on high complexity projects · Continuously monitor project progress to spot potential problems, communicate progress and manage successful completion.
· Manage sample deployment, coordinate with sample vendors, respondents/panelist via email/call & monitor fieldwork · Work with our project management team to understand each client’s unique needs and collaborate to help maintain exceptional client satisfaction scores.
· Join internal project kick off calls and be the champion of your project, ensuring all team members are fully up to speed on project specifications, client needs, timelines, and responsibilities.
· Engage with your leaders and your peers to address any challenges and facilitate teamwork to resolve any issues.
· Quality review of survey test links as well as data quality checks during field · Consolidate financials at the end of the project and invoice in a timely manner · Follow all Sago processes and best practices from beginning to end of project · Bring a can-do attitude, a positive outlook and team spirit to work with you each day.
CORE COMPETENCIES: · Technical orientation, logical thinking, analytical mind · Customer service, multi-tasking, and time management skills · Quickly adopts to changes and new processes · Superior communication skills · Focus on quality and attention to detail · High work ethic and team player attitude · Client Focus · Strong communication skills – written and oral · Collaboration and Teamwork · Decision Making and Problem Solving QUALIFICATIONS Education: · High School Diploma or equivalent · Bachelors’ degree and/or equivalent experience preferred.
Experience: · Entry level (0-1 Year) · Experience with project management and/or Market Research is a plus · Experience in research design, reporting, data analysis, international data collection, multi-mode methodology, is a plus.
Computer Skills: · Experience in DIY survey tools and/or panel software usage is a plus · Basic understanding of Microsoft Office, in particular Excel
This job post has been translated by AI and may contain minor differences or errors.
