Web Architect, CX Lead

We are seeking a seasoned and passionate Solution Lead and Architect to join our growing CX Engineering practice. You will play a pivotal role in driving presales activities and leading solution development for our clients. You will leverage your deep technical expertise and customer-centric approach to deliver innovative solutions that enhance customer experiences across web, mobile, portals, and integration services.

• Presales:
  • Qualify leads, understand client needs and challenges, and conduct product demonstrations.
  • Develop compelling proposals and presentations that showcase the value proposition of our solutions.
  • Negotiate contracts and ensure successful deal closure.
• Solution Development:
  • Lead the design and development of proof-of-concept (POC) applications showcasing the capabilities of our solutions.
  • Work closely with engineers and designers to create technically sound and user-friendly solutions.
• Technical Expertise:
  • Possess in-depth knowledge of various CX Engineering technologies including
    • Primary: Frond end technologies such as ReactJS, AngularJS, Backend Technologies such as Node.js, PostgreSQL and extensive experience with .Net i.e. Asp.Net MVC, C#, Core Framework
    • Secondary: Experience working on CMS Platforms such as Adobe AEM, and Sitecore.
  • Experience with integration platforms such as Mulesoft, Dellboomi and Apigee
  • Stay up-to-date on emerging trends and technologies within the CX space.
  • Provide technical architecture and design solutions to CX engineering problems.
• Communication & Collaboration:
  • Effectively communicate complex technical concepts to both technical and non-technical audiences.
  • Collaborate effectively with internal teams (sales, engineering, design) and external stakeholders (clients, partners).
  • Foster a strong customer-centric culture within the team.

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum 10+ years of experience in presales and/or solution development within the CX domain.
• Proven track record of successfully closing deals and exceeding sales targets.
• Strong hands-on experience with web, mobile, portal, and integration technologies including ReactJS, AngularJS, .Net Architecture, Adobe AEM, and Sitecore.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.

All your information will be kept confidential according to EEO guidelines.