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    Closed or Expired Job Posting This job posting is closed or has expired and is no longer open for applications.

    Feedback Services Representative

    Bayt.com

    Jordan

    Ref. JB2053721


    Job Description

    Main Job Role:

    The main job role of the feedback management services is to ensure that all feedback received by Bayt.com is answered promptly, intelligently, and empathetically in Arabic and English.

    1. Answering daily job seeker feedback in a timely, accurate, and professional manner.
    2. Writing monthly reports with a summary and analysis of job seeker feedback trends and consumer improvement recommendations.
    3. Working cross-functionally with Technology, Sales, and Marketing to answer “consumer needs”.
    4. Partake and brainstorm in departmental discussions on brand, voice, and tone with communication.
    5. Help in assessing, editing, and ensuring consistency in all corporate communications materials including sales, marketing, advertising, content, etc.
    Auditing help section periodically to ensure it is in line with feedback requests.
    6. Taking part in generating ideas for increased engagement, including features, quizzes, competitions, and tools.
    7. Assist with PR and marketing operations, when required.

    Skills

    The job would require the candidate to be a writer with superb command of both English and Arabic. He or she must have an understanding of the Web.
    The feedback management services representative also needs to efficiently communicate online with various kinds of users, and help foster and guide the conversations that they are having.

    Job Details

    Job Location:
    Jordan
    Company Industry:
    Translation; Journalism; Information Technology
    Company Type:
    Employer (Private Sector)
    Job Role:
    Marketing/PR
    Employment Status:
    Full time
    Employment Type:
    Employee
    Monthly Salary Range:
    Unspecified
    Number of Vacancies:
    1
    Job Ref.:
    JB2053721

    Preferred Candidate

    Career Level:
    Entry Level
    Years of Experience:
    Max: 2
    Residence Location:
    Jordan
    Gender:
    Unspecified
    Nationality:
    Jordan
    Degree:
    Bachelor's degree / higher diploma
    Age:
    Unspecified