Sales Branch Manager - IT Industry - KSA Based

Jadeer is hiring on behalf of one of its clients, one of the leading companies in the IT industry in the KSA market.

Job Title: Sales Branch Manager.

Job Industry: IT.

Job Location: KSA.

Job Summary:

As the Branch Manager at Nahil Computers Company, you will be responsible for overseeing the day-to-day operations and performance of the branch. This role requires exceptional leadership skills, strategic thinking, and a strong understanding of sales and customer service principles within the technology industry.

Key Responsibilities:

Leadership and Management:

• Provide effective leadership to the branch team, fostering a positive and motivating work environment.
• Set clear objectives for the team and ensure alignment with company goals and targets.
• Conduct regular performance evaluations and provide coaching and feedback to staff members to enhance their skills and productivity.
• Develop and implement strategies to optimize branch performance and achieve growth targets.

Sales and Business Development:

• Drive sales initiatives to meet and exceed revenue targets, focusing on both hardware and software products, as well as service offerings.
• Identify opportunities for business expansion and develop strategies to capitalize on market trends and customer needs.
• Build and maintain strong relationships with key clients and stakeholders to enhance customer satisfaction and loyalty.
• Monitor market trends, competitor activities, and customer feedback to identify potential opportunities or threats to the business.

Operational Excellence:

• Ensure the efficient and effective operation of all branch activities, including inventory management, logistics, and customer service.
• Implement and enforce company policies and procedures to maintain compliance with regulatory requirements and industry standards.
• Monitor and analyze financial performance indicators, such as sales revenue, expenses, and profitability, and take corrective actions as needed.
• Identify areas for process improvement and implement initiatives to enhance operational efficiency and cost-effectiveness.

Customer Service:

• Promote a customer-centric culture within the branch, emphasizing the importance of delivering exceptional service and support to all clients.
• Resolve escalated customer issues or complaints in a timely and satisfactory manner, ensuring customer retention and loyalty.
• Gather customer feedback and insights to identify areas for service improvement and implement strategies to enhance overall customer satisfaction.

Key Qualifications & Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven 10 years of experience including a managerial role within the technology industry, with a track record of achieving sales targets and driving business growth.
• Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
• Excellent communication and negotiation abilities, with a customer-centric mindset.
• Solid understanding of sales and marketing principles, as well as financial management and budgeting.
• Proficiency in Microsoft Office Suite and other relevant software applications.

Job Benefit:

• Attractive Basic Salary.
• Company House.
• Company Car.
• Commission out of target.