Specialist Rider Acquisition

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Whats on your plate?

• Maintaining day-to-day records of rider supply KPIs with regular analysis and reporting of findings. 

  
  

• Continuously monitor city supply trends, reliability, fulfilment, completion, and retention etc. 

  
  

• Rider acquisition through different channels both online and offline

  
  

• Closely monitor conversion rates in different acquisition channels and take actions to improve conversion rates 

  
  

• Identifying best acquisition channels with a clear analysis of conversion rates and cost per acquisition 

  
  

• Planning campaigns to fulfil the supply needs followed by an analysis for every campaign 

  
  

• Coordinate internally with marketing team to develop acquisition channels to continuously increase the acquisition efficiency 

  
  

• Plan supply requirements in advance and consider fleet trends 

  
  

• Manage and plan events and campaigns to fulfil our rider supply needs

  
  

• Develop various, creative channels, pipelines and techniques to continuously grow rider supply.

  
  

• Implement best practices for rider acquisition and marketing.

  
  

What did we order?

• Bachelor’s Degree in Marketing or business administration

  
  

• +3 years of experience in performance marketing

  
  

• Basic knowledge on Canva and Ads content creation

  
  

• Creative thinking skills 

  
  

• Analytical thinking and problem solving skills

  
  

• Customer Service & Networking Skills

  
  

• Stakeholder relationship management 

  
  

• Decision Making Skills

  
  

• Fluent in both languages Arabic and English

  
  

• Time Management Skills