or exceed performance goals, including call quality, productivity, and customer satisfaction ... with challenging customers.Adhere to call center scripts and guidelines to ensure ...
agreements for both scheduled and call out jobs. Communicates effectively with ... pursuant to service quality, employee development, worksite safety, and process improvement ...
12-hour shifts utilizing Remedy call management software and other tools ... technical ability to accurately determine call routing for trouble tickets that ...
agreements for both scheduled and call out jobs. Communicates effectively with ... pursuant to service quality, employee development, worksite safety, and process improvement ...