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    Closed or Expired Job Posting This job posting is closed or has expired and is no longer open for applications.

    Reservation and Ticketing staff

    Barakat Travel Co.

    Kuwait

    Ref. JB1280165


    Job Description

    Responsibilities:

    • Answer calls from the general public or to specialized reservations functions serving travel agencies, commercial accounts, group and tour sales, or to special service desks dependent upon call volumes, service levels, and/or employee's skills.
    • Communicates information to customers regarding fares, rates, schedules, routings, travel documents (Visa/Passports, etc.), flight arrival and departure times or related services, in a pleasant, and courteous manner.
    • Resolves customer conflicts requiring handling or service.
    • Notifies customers of flight irregularities and changes in schedules.
    • Assists company employees in arranging business and personal travel plans.
    • Computes fares and quotes fare rules.
    • Issues computer generated tickets, exchanges or re-validations
    • Computes and issues refunds for ticket purchases.

    Skills

    • IATA or similar diploma
    • Minimum 2-4 years of work experience in travel agency, airline or airline General Sales Agency.
    • Working experience in all reservation systems
    • Excellent command of English and Arabic
    • Excellent communication skills
    • Excellent presentation skills

    Job Details

    Job Location:
    Kuwait
    Company Industry:
    Hospitality/Tourism/Travel
    Company Type:
    Employer (Private Sector)
    Job Role:
    Customer Service
    Employment Status:
    Full time
    Employment Type:
    Employee
    Monthly Salary Range:
    Unspecified
    Number of Vacancies:
    1
    Job Ref.:
    JB1280165

    Preferred Candidate

    Career Level:
    Mid Career
    Years of Experience:
    Min: 2
    Residence Location:
    Kuwait
    Gender:
    Male
    Nationality:
    Unspecified
    Degree:
    Certification / diploma
    Age:
    Unspecified