Indoor Sales (Paul & Shark)

Job Purpose - Responsible for providing excellent customer service and reaching targeted figures by promoting the company’s image and ensuring customer satisfaction and retention. 
- Perform duties in accordance with Malia Group policies and procedures


Duties And Responsibilities

- Reach POS weekly/monthly target and maintain raking standard

- Handle the opening and closing of the shop and maintain work area in a clean and organized manner

- Ensure excellent customer service

- Possess comprehensive knowledge of the marketed brand in charge of, in order to answer satisfactorily all clients’ questions in that respect and reach set target

- Secure adequate storage, shelving and visibility in POS

- Optimize stock management and ensure healthy stock levels

- Conduct post/pre sales follow-up calls

- Maintain distinguished relations with POS owner and staff

- Create and update POS clients’ database

- Provide recommendations regarding the improvement of customer sales and retention tools

- Participate in management meetings and take responsibility for sales improvement initiatives

- Provide ongoing feedback to the Store Manager regarding store activities, to keep everything monitored and take immediate actions when necessary

Location: ABC Dbayeh