Laundry Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.

A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms.

Four Seasons Casablanca is looking for an Laundry Manager who shares a passion for excellence and who infuses enthusiasm into everything he / she does.

About the role

Operations - Department Head - The Laundry Manager oversees all aspects of the laundry/valet and monitors and controls all expenses and maintenance costs.

What you will do

• Delegate staff tasks in conjunction with the supervisory team;
• To know the operation of the washing, dosing, drying, ironing, folding and valet equipment to perfection in order to support the operators in the area;
• Provide support and back-up to the department, following up on the tasks of the operation;
• Follow up on washing, drying, production and guest services forms that are completed in a timely manner;
• Follow up on uniform activities, such as assigning garments, repairs, and drop-offs;
• Demonstrate a strong leadership presence for our guests, employees and suppliers.

What you bring

• High attention to detail and customer service skills.
• Two to three years’ experience in Housekeeping or another department in Rooms.
• Strong business acumen, work ethic and communications skills.
• Ability to develop and grow employees into Supervisory and Management positions .
• Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.

  
What we offer: 

• •Competitive Salary, wages, and a comprehensive benefits package
• Opportunities for Global Travel through Task Forces and Transfers;
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals