Account Manager

CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.

We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer Experience, Digital Transformation, and Block Chain.

We are a Part of the Ghobash Group of Companies, CNS spread across the region with offices in Abu Dhabi, Dubai, Oman, and Kuwait providing a holistic approach that covers all aspects of information communication technology system integration, consultancy, operation, managed services, and IT outsourcing.

CNS also has state-of-the-art network operation centers in Abu Dhabi and Dubai that develop in-house software and applications providing end-to-end solutions to our customers and partners.

The Sales Account Manager will be required to protect CNS interest, plan and forecast projects from prospective customers, will be responsible for achieving yearly quota and propose solutions (technical and commercial) from CNS to prospective customers. The targeted candidate should have experience in Oman market.

Job Responsibilities:

Protect CNS Interest:

• Protect and respect CNS confidentiality of all information that is provided or obtained related to all aspects of business of the company or its partners, distributors, suppliers and customers
• It is critical and a must to comply with all polices and processes within the company and extend full cooperation towards the internal/external audits conducted by the management representatives
• Professional representation of the company core values
• Comply to ISO within the company

Plan and Forecast Projects from Prospective Customers:

• Be aware and updated of business trends and market changes
• Establish a professional consultative relationship with the client, up to the C-level by developing a core understanding of the unique business needs
• Have knowledge of competitors in account to strategically position CNS's products and services better
• Ability to sell the whole portfolio of CNS (Servers, Storage, Networking, Security, Virtualization, Backup, DR, Support, Cloud, Cyber Security and Managed Services)
• Prepare a list of prospective customers and projects expected to finalize within the same financial year
• Create and drive accurate sales pipeline with accurate account revenue forecasting
• Achieve the Target through the planned and forecasted prospects
• Negotiate and win projects from the customers those create a financial profit to CNS

Responsible for Achieving Yearly Quota:

• Achieve yearly and quarterly Target assigned by Sales Manager
• Responsibility for winning projects
• Total coverage of assigned market segments, and increase the company’s market share in such segment
• Develop new accounts
• Enhancing customer satisfaction and ability to build long-term relationship
• Good knowledge of customer requirements and behavior
• Good technical knowledge of the products and services offered by the company
• Ensure that all escalation process is in use, if required
• Engage appropriate resources to build compelling value propositions, deliver sales presentations, negotiate and close deals
• Supporting PM, Collection and Contract Teams

Propose Technical and Commercial Solutions from CNS to the Prospective Customers:

• Professionally represent the company
• Align with principal partners to provide turnkey solutions
• Ensuring proposals or any other information is prepared accurately and submitted properly
• Propose solutions based on added values rather than on price

• Minimum Experience: 5 years of sales experience
• University or Bachelor's degree
• Related previous work experience in Oman
• Strong relationship with customers
• Demonstrated achievement of high quota
• Opportunity Qualification
• Proposal Development
• Account Planning and Alignment
• Customer Relationship Management

• Communication Skills
• Negotiation Skills
• Resource management Skills
• Knowledge of agile methodology is highly desirable.
• Strong Knowledge of Revenue management.
• High attention to details including effective customer communications and proven ability to manage multiple, competing projects simultaneously
• Strong verbal and written communication skills with demonstrated experience engaging and influencing senior leaders, Vendors, clients across functions including an ability to effectively communicate with both business and technical teams.