Jira Administrator

Job Summary:

Jira admin role is responsible to configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)

Duties & Responsibilities:

• Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)
• Evaluate and manage the usage of Atlassian add-ons to meet team and business needs
• Work with development and design teams to identify procedural efficiencies, such as with Jira Workflows, custom fields, etc.
• Dev, test, and deploy integration's between Atlassian products and other internal tool chains
• Conduct training for employees and new hires on JIRA and also briefing the team/s on new functionalities.
• Research and implement new approaches on Jira and Confluence usage
• Prompt issue resolution with JIRA Projects and Confluence in coordination with other admins, partner teams and Atlassian premier support