Programme and Project Services Analyst GSC

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If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Programme and Project Services Analyst.

In this role, you will:

The Opportunity:

The Programme and Project Services Analyst is part of the Project Management Office (PMO) of the WPB Change Portfolio The activities of the PMO are broadly centralized around the Portfolio Governance, Assurance, Reporting, Value Stream Investment Management and Change Management. This role will act as a source of guidance in supporting the Value Stream Leads for making strategic decisions. This role is responsible for ensuring adherence to the HSBC Change Framework, using the standard portfolio management tools aligned to the groups Strategic Tooling Spine such as Clarity, JIRA, Rally, and working closely with their colleagues the WPB Transformation team.

What you’ll do:

• Monitor & Control, Report the delivery of SVS/ Programme/ project outcomes within the Valuestream
• Support the Delivery leads in defining required scope, quality, cost and effort
• Support QBR Rhythms. Co-ordinate & prepare materials for key SVS/ Programme/ project level ceremonies.
• Manage delivery dashboards for insightful visualisation of flow of VS/ regions to support decision-making.
• Ensure data is accurate and reporting the latest status for all the key parameters (VS, SVS)
• Support in facilitating adherence of Change control around investment planning, scope, OKRs, features/capabilities
• Ensure the portfolio delivery pipeline is connected with financials and within capacity
• Collect & report thematic learnings from retrospectives to ensure cross implementation
• Monitor & Control, Report financial guardrails, ensure controls are in place and variances are tracked
• Monitor & Control, Report resource capacity pattern
• Provide a view of the SVS/ Programme/ project’s financial performance and ensure those are in line with defined Value stream strategy, customer & business outcomes and OKRs
• Support management of Sub-Value Stream Risks and Issues through appropriate tracking and involving key members of the transformation team as appropriate
• Maintain continuous improvement plans to support the new Ways of Operating.
• Act as an SME in case of tooling migration, etc.
• Ensure compliance to HSBC Change Framework and bank standards
• Above list is not exhaustive & covers core responsibilities expected of the resource securing the role. Additional responsibilities may form part of the role depending on the project, programme or portfolio where the resource is assigned / on boarded.