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    Software Architect (System Integration)

    Expert Flow

    Lahore, Pakistan

    Ref. JB1955578

    Job Description

    Main Responsibilities:
    1- Design & Implement CTI integration based on CISCO Finesse (XMPP and web-service based interface) and CISCO CTIOS interface using .Net and J2EE technologies
    2- Design and implement CTI integration of CISCO contact center with different CRM solutions including but not limited to MS-CRM, Siebel, Sales-force.com.
    3- Implement integrations with agent desktop applications including but not limited to Microsoft Customer-Care Framework 4- Customized development of MS-CRM based on MS-CRM SDK
    5- Custom development of agent-desktop application using Cisco CTIOS interface.
    6- Design IVR back-office integration design and development with CISCO Customer Voice Portal (CVP) and IP-IVR application based on J2EE interface.
    7- Develop voice-self service applications using CVP Studio and develop custom JAVA action components
    8- Communicate with Customer on the design approvals, low level design documents, user acceptance and troubleshooting
    9- Willing to travel abroad for customer meetings, presentations on design, approvals of implementation etc.

    Experience Profile:
    1- 2+ years of development experience in JAVA, .NET technologies
    2- Have a proven record of application architecture design


    1- Sound understanding of application architecture and design
    2- Skilled in Java/J2EE
    3- Experience in .Net technologies including C-sharp, VB.Net and ASP.NET is preferred
    4- Sound knowledge of SOA framework and web-services
    5- Must have good communication skills verbal as well as written
    6- Skilled in using design and documentation tools like MS-Office including MS-VISIO, Word, Excel etc
    7- Sound understanding of HTTP protocol

    Additional Skills
    1- Experience of web-application development, network programming is a plus
    2- Understanding of different design patterns and application architectures
    3- Knowledge of MS-CRM implementation and integration development

    Job Details

    Job Location:
    Lahore, Pakistan
    Company Industry:
    Information Technology
    Company Type:
    Employer (Private Sector)
    Job Role:
    Information Technology
    Employment Type:
    Full Time Employee
    Monthly Salary Range:
    Number of Vacancies:
    Job Ref.:

    Preferred Candidate

    Career Level:
    Mid Career
    Years of Experience:
    Min: 2
    Residence Location:

    This job is posted in the following Specialties:

    .NET ASP.NET Java