Why join us?
This role was created within the Data and Reporting Services (DRS) COE within Data & Architecture Office (DAO).
DAO promotes a data-driven culture across HSBC through our strategy of:
Protect: To protect our data we need robust policies for data management and enhanced governance e.g., data that is consumed from a trusted source, meets quality standards, and complies with regulatory obligations.
Connect: Move to a data-led culture through enhanced training including on the job opportunities. Our talent is the glue between protecting our data and unlocking value for our customers.
Unlock. Value is unlocked when we deliver on the opportunities our well-managed data presents e.g., improving customer / colleague experience, increasing revenue, commercializing our data, optimizing capital, enhancing risk management, or reducing costs.
DRS Vision: Streamlining Reporting and MI globally, ensuring provision of high-quality data into metrics that matter.
Services offered by DRS CoE:
Business Intelligence: Interactive & Self-serviced BI visualizations services, leveraging group standard tooling. The portfolio includes BI dashboard development, Business analytics solutions and SharePoint based development.
MI & Reporting: Production, distribution and maintenance of accurate, comprehensive and timely MI, with high level of information clarity and usefulness. The service includes bespoke analysis, quick turnaround ad-hoc support and investigative analytics.
End to End Risk Management Meeting Support: Agenda setting, information management, pack preparation (including Enterprise risk reporting, Key MI (KMI)), Ignite template adherence, distribution and secretariat services.Data Management & Governance: Implement DUSE controls, improving BCBS 239 compliance score, remediating DQ issues across risk types
Strategic Data Delivery:Enabling compliant and controlled access to data from strategic sources (through RADAR) and supporting all BI, MI development.
Opportunity:
- Role will be responsible to develop and maintain the process models for Risk and Compliance function.
- The process modelling tool is undergoing a change from Casewise to Aris and the role will be responsible for migrating the process models from Casewise to Aris, working with the project team and follow the timelines for various steps as in Migration, UAT, updates, etc.
- At high level role is split 60:40 between monthly activities/ analysis and rest adhoc business requirements which includes working on adhoc analysis or projects within the same space.
- Role dimensions include supporting Process Modeling by scoping and using process modeling tools such as ARIS or other BPM tools.
What you’ll do:
Impact on the Business
- Support onshore team to identify and document current business processes across various departments and functions across Risk and Compliance function.
- Collaborate with stakeholders to understand their needs, gather requirements, and design the process accordingly.
- Develop and maintain process documentation, including process maps, standard operating procedures, and work instructions.
- Conduct process assessments and analyze data to identify areas of improvement and opportunities and ensure that the processes remain current.
- Continuously monitor industry trends and best practices in process optimization to identify and implement innovative solutions.
- Manage and Oversee ARIS go live remediation and annual refresh of process maps.
- Familiarity with the HSBC Operational Risk Management Framework and good knowledge of Helios, the bank's operational risk management solution.
- In-depth working knowledge and reporting exposure on Ops Risk Modules, RCA, Issues and Actions, Internal Control Monitoring Plans, Data quality, Risk map, Audit reporting etc.
- Plan business contingency and achieve cross-training.
- Develop excellent working relationships with stakeholders, acting as a trusted partner.
- Risk and control deficiencies are well articulated and highlighted to owners and decision makers, including relevant governance forums.
- Evolving risk management expectations are understood, communicated to stakeholders, and implemented in a timely manner.
- Update system of record maintaining robust currency of information for Process Owners and internal services
