HR & Operations Manager

About the company we're hiring for Currently:

Mobile devices have become the de facto standard for communication. From startups to leading enterprises, businesses of all sizes rely on us to communicate with their customers on their preferred channels in a simple, quick, and scalable way.

Our client an enterprise-grade cloud communication platform has been built in-house by the team of experienced developers and engineers to provide omni-channel communication APIs and customized solutions for service delivery, sales, and support teams. Today over 2000 customers trust us to solve their communication challenges by delivering their messages, making voice calls, automating their support channels along with our platform for providing personalized contextual support.

Company Strength: 100

Position opened: HR & Operations Manager

Job Description:

As the HR and Operations Manager, you will be an ambitious generalist and instrumental in driving operational efficiency, fostering cross-functional collaboration, and serving as a key liaison between senior leadership and various departments while taking direct ownership of operations.

• Key Responsibilities

  
  

• Operational Execution: Oversee, execute and streamline operational processes to enhance efficiency and effectiveness across the organisation (including finance, HR, ops and legal)

  
  

• Strategic Initiatives: Lead and execute key strategic projects, ensuring alignment with organizational goals and driving successful outcomes (e.g. internship program, strategy planning or implementing a systems overhaul)

  
  

• Cross-functional Collaboration: Facilitate collaboration between different teams, ensuring seamless execution of projects and initiatives

  
  

• Finance: Oversee the finance function in Karachi, including day to day activities, overall planning, forecasting and reporting

  
  

• Human Resources: Manage the HR function for the Karachi office Recruitment: Lead the end-to-end recruitment process for hiring in the Karachi office Collaborate closely with department heads to understand their talent requirements and develop effective recruitment strategies.

  
  

• Drive the end-to-end recruitment process, including sourcing, screening, interviewing, and selecting top candidates.

  
  

• Planning and implementing recruitment strategies to target and on-board high-quality human resources.

  
  

• Involved in end-to-end recruitment process from approvals to formulating job description, sourcing, interviewing and extending offers.

  
  

• Build and maintain a network of potential candidates through proactive market research and ongoing relationship management.

  
  

• Use metrics to report hiring data.

  
  

• Collaborate with the internal stakeholders for timely employee on-boarding and orientation.

  
  

• Posting job advertisements to job boards and social media platforms.

  
  

• Coordinate with internal and external stakeholders to help run the operations smoothly.

  
  

• Maintain, follow up and respond daily Incoming/outgoing emails, arrange meetings and appointments and provide reminders as needed.

  
  

• Handle general admin requests, feedback, and queries.

  
  

• Excellent soft & hard record-keeping, reporting, and presentation skills.

  
  

Other Details:
Location: Karachi
Experience: 4 years
Work Mode: Onsite
Salary: 100k - 150k

About HR Ways

HR Ways is a Tech Recruitment Company that helps candidates like yours, make it into world's & Pakistan's largest & Top Product platforms. With HR Ways, your recruitment process becomes seamless as we connect you with top employers for quick interviews and easier than ever on-boarding process. We also help you get the best deals and 360 Analysis of the company that you'd like to join. And oh, we recently placed Engineers in Emirates & Ebay!