Associate Rider Acquisition

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

As our Associate  Rider Acquisition, The role will be focused on supporting the Logistics team in the recruitment of riders locally and internationally.

Handling all recruitment operations, onboarding and pre-joining formalities for the Internal fleet as per country needs while ensuring 100% legal compliance.

What’s On Your Plate?

• Sourcing, reviewing rider profiles and maintaining a CV database.
• Interview and propose candidates to logistics partners for selection.
• Prepare and send offers to selected candidates. 
• Follow up with selected candidates, collect documents, and create and maintain candidate files. 
• Verify all documents received from selected candidates. 
• Provide documents and notify PRO for sponsorship transfer application. 
• Act as point of contact for any follow-ups/escalations from candidates and PRO.
• Notify logistics partners on new joiners, plan for joining formalities, and update and maintain in-house Riders Master Tracker.
• Ensure joining forms are completed and updated in the rider's files.
• Initiate payroll registration and bank account opening processes.
• Liaising with Logistics trainers to ensure riders are allocated training slots.
• Ensuring riders receive cars, and gear and have their accounts created.

• Experience in sourcing and recruiting for high-volume roles. 
• Multitasking and attention to detail.
• Strong problem-solving skills.
• Excellent Communication skills (Written and Verbal).
• Very good analytical skills and data-driven approach.
• Ability to meet deadlines and be flexible in working.
• Comfortable working in a fast-paced challenging environment.
• Hands-on experience working with Tableau. Knowledge of Excel and/or Looker is a good plus.
• Good knowledge of working with G-suite.