Your web browser (Chrome 121) is out of date.Food & Beverage Supervisor
Hotel Brand: SPHC
Location: Qatar, Doha
Hotel: Velero Hotel Doha Lusail (DOHVD), Al Majdami Street Lusail P.O. Box 15789
Job number: 125232
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Our mission is to be the best loved Boutique Hotel & Restaurant Company so regardless of position we look for individuals to join our family who are passionate about providing genuine heartfelt care to our guests, colleagues, owners and communities.
A little taste of your day-to-day:
Implements high service standards as per hotel procedure Represents the restaurant at scheduled F&B meetings in the absence of the Outlet Manager or Asst. Outlet Manager as well as daily briefings Holds daily briefings to discuss various aspects of service, sources of complaints and transmits Maintains employee’s attendance records and change of status Schedules staff duties according to forecasts and special arrangements Checks on appearance of staff e.g. proper uniforms and personal hygiene Ensures high standard of sanitation and hygiene in the restaurant. For this, a close working relationship with both the Housekeeper as well as the Steward are essential Promotes up selling at all levels and by personal efforts through guest contacts Handles and advises the Outlet Manager / Asst. Outlet Manager on all guest comments and complaints Recommends to the Outlet Manager / Asst. Outlet Manager changes in methods or equipment to improve service Attends as well as organizes necessary training sessions whether within or outside of normal schedule working hours Is confident in answering the phone according to agreed standards, being fully aware of booking procedures, including parties and arrangements. Has a full knowledge of the food and beverage served in the outlet and their preparation and presentation Performs are other duty as required by superior Ensures that the operating equipment and general supplies for the restaurant are maintained Establishes par stocks and initiates requisitions for additional supplies if necessary Performs other duties as it may be required by the Outlet Manager and immediate supervisors Maintains a high level of confidentiality Ensures that all guests are welcomed, seated and thanked on departure Guest satisfaction must always be checked and any problems encountered must be relayed to the outlet in charge Creates an environment, which promotes staff morale and encourages the employee ensuring maximum efficiency What We Need From You
Ideally, you'll have some or all of the following competencies and experience we're looking for:
Similar experience in a luxury hotel and/or resort Knowledge in Opera PMS is essential Strong communication skills Strong interpersonal skills and excellent command of written and spoken English Additional language is an added advantage Strong organizational skills Ability to work in a fast-paced environment Ability to multitask
What We Offer
We’ll reward all your hard work with competitive salary and benefits.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
