Hotel Manager

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

Mandarin Oriental, Doha

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

• To translate and execute strategies into operational excellence.
• To take responsibility for the hotel when the General Manager is not present.
• Effectively coordinate the Executive Office to ensure efficiency.
• To prepare, review, and manage annual Budgets and Capital Expenditure plans, Analyse Profit & Loss, and assist in implementing strategies to increase both rooms yield and RevPAR, thus ensuring overall revenue maximisation.
• To ensure there is a continuous focus and drive on all Quality Monitoring tools / Key Performance Indicators (KPI), including MOQA, LRA, LQE, and TrustYou.
• To orchestrate and direct the annual Safe, Sound & Sustainable by Mandarin Oriental Audit.
• Support the Director of Finance in the preparation and implementation of the budget.
• Provide assistance and professional input with the development of Profit Maximising Initiatives and revenue generating strategies.
• Active participation in Career Development programmes for colleagues.
• Act as the mentor and coach for managers by engaging them in projects and learning initiatives, and ensuring that appraisals and feedback sessions are regularly held.

Requirements

• Minimum 10 years of experience working in a 5-star hotel environment.
• Minimum 5 years hotel operations experience
• Able to communicate effectively and build professional relationships with the Executive Committee, guests and hotel colleagues.
• Strong business acumen
• A minimum of 2 year’s experience as a Director of Operations, Resident Manager or Hotel Manager
• International experience with GCC and/or Doha preferred 

If you are interested in joining our team apply today!