Manager Learning and Skills Development

About the Role

Qatar Airways is pleased to announce an incredibly exciting opportunity to join our Group Learning & Development (GLD) Team as Manager Learning and Skills Development. This role is expected to partner and consult with business leaders of critical roles and teams to support the delivery of strategic goals and identify opportunities to improve employee performance. Continue to drive the blended offer of Group Learning and Development’s operating model across a fully blended portfolio. Ensure a link between HR Business Partners and GLD to ensure performance initiatives are strategically aligned with critical roles and teams. Work with business leaders to develop the leadership capability of HiPos in critical teams across core QR Group business areas via the offering of blended solutions. Work with business leaders to foster a learning culture where new skills can be applied and practiced on-the-job, following the 70.20.10 approach.

Key Responsibilities:

• Supports the overall positioning of Qatar airways Leadership and Learning offerings.
• Creates a vibrant and impactful learning environment that helps Qatar airways sustain a competitive edge by adapting to the changes in the global market. Promotes a learning culture across Qatar airways, valuing learning at all levels. Supports building a culture where leaders themselves lead learning both formally and informally.
• Leads, develops and executes Global Skills Frameworks, and content.
• Leads a best-in-class digital learning strategy and content creation to support Qatar airways demand.
• Partner with HRBP to provide strategic support in critical areas of non-technical employee development via performance consulting.
• Oversee the digital transformation of all GLD learning content from classroom training to a modularized remote learning methodology in order to reduce duty travel cost and improve learning transfer.
• Lead and manage Qatar Airways Learning Technology Stack, including LMS, and online learning platforms
• Communicate and offer integrated digital learning solutions for business owners in the areas of leadership and people development.
• Provide oversight of the design, development and implementation of all non-technical learning solutions. Act as the initial point of contact and escalation for all matters pertaining to non-technical employee performance development.
• Analyse, design, develop and implement digital learning pathways, in partnership with the business, which focus on managerial development in line with QR’s Skills Frameworks
• Accountable for the overall impact of the non-technical employee curriculums which include Leadership, management and soft skills development.
• Integrate HMM SPARK across QRG as the chosen tool for learner driven development in the areas of manager and leadership development
• Accountable for the management, development and performance of the Learning and Skills team.
• Educate the business on how together, we can develop our employees in a more effective manner by adopting a 70-20-10 approach concept.
• Encourage employees to take ownership of their own development by utilizing technology while adopting an anytime, anyplace learning culture.
• Provide input to ensure the quality of all non-technical learning solutions within GLD
• Co-facilitate learning interventions and facilitated meetings when required.
• Remain up-to-date with best practice learning strategies across the aviation industry.
• Establish the department or teams’ objectives and priorities to align with and support business objectives.
• Regularly evaluate the learning and skills team’s objectives, plans, procedures and practices, and makes appropriate changes if needed.
• Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.
• Keep self and team updated on global L&D trends and promote a continuous learning culture across GLD and the wider QR Group

Be part of an extraordinary story…

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.

You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

We are looking for a passionate and experienced professional to join our Group Learning and Development Team who can recognize themselves in the points below.

• Minimum qualification of Bachelor’s Degree or equivalent is essential.
• Minimum 8 years of relevant experience
• Experience designing and delivering Leadership Development programs is required.
• Should be able to lead, develop and execute Global Skills Frameworks at a strategic level
• Digital transformation experience (Taking a team/division from classroom learning dependency to digital, virtual space)
• Managing and leading complex, multifunctional, multicultural teams.
• Learning and Development experience and leadership.
• Performance driven, pro-active, and agile with changing priorities or high levels of ambiguity.
• Adept at analyzing Data, Data Driven Decision Making and dashboard creation
• Should have the commercial awareness including vendor management, and budgeting skills
• Ability to provide innovative, bespoke digital solutions dependent on current business priorities
• Consultation skills with the ability to communicate and offer advice at all levels.
• Design, develop and implement HiPo digital development programme
• Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.
• Ability to foster and maintain relationships with senior leaders.
• Ability to develop performance culture and teamwork.
• Should have excellent communication, negotiation and team management skills
• Adaptable and resilient to change

About Qatar Airways Group

Our story started with four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to Apply

If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.