Recruitment Event in Serbia |Food & Beverage Roles | Qatar Airways

The Qatar Airways Group Recruitment Event in Serbia

Our story started with just four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure, instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story, a story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community Qatar Airways Group is coming to Serbia and we offer a wide range of opportunities for talented individuals looking to join our award-winning teams across Qatar Duty Free, Qatar Airways Catering Company, Qatar Aviation Services, Ground Services & Lounges  based in Doha, Qatar. Qatar Airways Group consists of the multi award winning airline, Qatar Airways, and all services required for a five-star travel experience. 

Our business divisions are always seeking for talented hospitality professionals to be part of our award-winning teams:

• Qatar Duty Free Company – The award-winning shopping emporium with over 30 restaurants and cafés including multiple fine-dining restaurants including Louis Vuitton Café, Armani Lounge, Fendi Café, Harrods Tea Room and Gordan Ramsey Restaurant.
• Qatar Airways Catering Company – The award-winning volume airline catering arm which provides exclusive catering services to Qatar Airways and other airlines operating from Doha, Qatar. Delivering over 175,000 perfectly-executed meals to more than 300 flight departures on a daily basis.
• Luxury Airport Lounges – The luxury lounge operation that offers comfort and a luxury experience including exquisite food and beverage choices to customers that are wanting to experience our 5 star service

We are continually looking for below roles:

• F&B Hostess
• Food Server
• Waiter/ Waitress
• Bartender

Responsibilities include, but not limited to: 

F&B Hostess

• Welcome, greet and seat guests, and present the menus to guests with a positive approach and a smile, and always maintain positive body language. Treat all guests in a professional manner to ensure complete guest satisfaction; always strive to exceed guests' expectations.
• Take guest information and inform waiting times to guests accurately when tables are not immediately available.
• Handle the table bookings, arrange dining reservations for guests in advance and as they arrive at the restaurant, escorting guests to their tables, monitoring the open dining sections of the restaurant for empty and cleaned tables for guest reservation.
• Regularly check reservation list, coordinate with service associate and kitchen staff for necessary preparation of guest arrival.
• Inspect and maintain the dining facilities to ensure dining area are cleaned at all the times.
• Collect comment cards from the guest and compile all feedback for management attention and action for future improvement.
• Answer the phone and answer question concerning the menu and restaurant, ensuring all queries are answered timely and accurately.

Food Server & Waiter

• Welcome & assist customers on arrival, presenting menus, suggesting dishes, taking order as per guest preference, assisting in drink selection, informing customers about daily special, offering desserts and drinks, serving food, clearing chinaware and glassware, checking guest satisfaction, ensure sequence of service are followed.
• Prepares table by laying out napkins, making sure the condiments are refilled as per the standard.
• Staying updated on current menu choices, specialties and menu deviations in order to make the right recommendation to guest     to maximize all sales opportunities.
• Presenting the receipts to the guests upon on request, accepting payments and hand over to cashier.
• Assist in restaurant reservation by answering phone calls, confirm the reservation to the guest and record the reservation details on the restaurant logbook.
• Complete daily checklist at the beginning and end of the shift, ensuring all the tasks completed throughout the shift.

Bartender

• Greet guests, take beverage orders from the restaurant servers and/or directly from guests.
• Prepare alcoholic and non-alcoholic drinks, cocktails and other bar beverages as ordered and in compliance with Company standards.
• Check identification of guests to verify age requirements for purchase or consumption of alcohol.
• Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests.
• Assist in preparing weekly/ monthly inventory or purchase requisitions as needed to replenish supplies.
• Serve beverage, snacks or food items to guests seated at the bar.
• Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of workspace as required.
• Stock bar and maintain proper inventory, preparing mise-en-place for each shift.
• Provide guidance to guests in selecting beverage drinks