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    Senior Sales Consultant - Commercial Vehicles Sales


    Doha, Qatar

    Date Posted: 2017/01/30

    Job Description

    Responsibilities may include but not limited to the following:
    • Sells and delivers the required minimum number of units per month.
    • Approaches, greets and offers assistance or direction to any customer who enters the NBK showroom
    • Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
    • Explains fully product performance, application and benefits to prospects.
    • Describes all optional equipment available for customer purchase.
    • Offers test drives to all prospects. Follow NBK procedure to obtain proper identification from customer prior to test drive.
    • Utilizes NBK sales control and follow-up system.
    • Exhibits high level of commitment to customer satisfaction.
    • Knows and understands the state, and local laws which govern commercial vehicle sales.
    • Establishes personal income goals that are consistent with NBK standards of productivity, and devises a strategy to meet those goals.
    • Attends product and sales training courses as requested by Commercial Sales Manager.
    • Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
    • Satisfies the transportation needs of commercial vehicle purchasers.
    • Knows and understands equity and values, and is able to explain depreciation to the customer.
    • Turns 100 percent of closed deals to finance department, along with property completed paperwork.
    • Writes complete sales orders and processes paperwork in accordance with established NBL policies.
    • Prepares sold commercial vehicles for customer delivery prior to customer arrival.
    • Coordinate with the service department for pre-delivery inspection to ensure sold commercial vehicle for customer delivery prior to customer arrival.
    • Delivers commercial vehicles to customers, ensuring that the customer understands the vehicle’s operating features, warranty and paperwork.
    • Introduces customers to service & spare part departments personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in dealership’s service department.
    • Visit potential and exciting customers on regular basses to increase commercial new vehcle sales and to maintain customer relationship.
    • Follows up on all post-delivery items, tag/title work, “we-owes”, and special requests to be sure that all customer expectations are met.
    • Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
    • Maintains a prospect development system.
    • Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
    • Attends sales meetings.
    • Maintains professional appearance.
    • Responds to all pages and calls in a timely manner.
    • Carry out any temporary assignment your manager requires from you.


    • Certificates or Training in Commercial Vehicles Mechanics
    • Product knowledge
    • Mercedes-Benz experience is a must
    • KERRIDGE for AutoLine software knowledge and Microsoft Outlook
    • Fluency in English
    • Arabic speaking is a must


    Bachelor’s degree in Mechanical Engineering

    Job Details

    Job Location:
    Doha, Qatar
    Company Industry:
    Company Type:
    Employer (Private Sector)
    Job Role:
    Employment Type:
    Full Time Employee
    Monthly Salary Range:
    Number of Vacancies:
    Job Ref.:

    Preferred Candidate

    Career Level:
    Mid Career
    Years of Experience:
    Min: 3 Max: 5
    Residence Location:
    Bachelor's degree / higher diploma