Account Manager

Media.Monks is seeking a bi-lingual Arabic/English speaking Account Manager, who is a digital-savvy go-getter and leader who will manage business accounts, lead team members at the intersection of creativity and technology.You’ll have experience managing large scale social media and creative projects. 

Our ideal candidate has superb communication and documentation skills, identifies gaps, develops processes, and is comfortable leading by example. Most importantly, they must have a passion for social media, a desire to continuously be up to speed on the latest trends (social, tech, culture, etc) and aspirations for greatness! You are a social media-savvy professional, with experience in social media asset management. You are a ‘people person’ with a positive attitude and the ability to organise and influence people within & outside the organisation.

• Working as part of our Riyadh office, you’ll be wearing multiple hats at once as part of a long-term creative and social media partnership for our client in Saudi Arabia.
• You are an incredible relationship builder, dedicated to delivering award winning work for our passionate clients.
• You are responsible for managing and growing the clients accounts, working across various streams within it, making sure the work being produced exceeds the client’s expectations.
• As an Account Manager at the biggest creative production company on the planet, you are the first point of contact for our clients, who seek MediaMonks for the strategy, creative and production of their creative and social media briefs.
• You’ll work side by side with your clients to engage creative and social media streams, content production and data & digital media projects from the start, proposing transformational solutions, assess the feasibility and driving growth and change for your client
• Delivering against monthly and annual targets, you help to grow accounts into a long-term success for all parties.
• You act as a strategic partner throughout who understands the client’s brand and business inside out, developing a roadmap for continued success.
• You’ll not just be our client’s go-to Monk: as an Account Manager you’re responsible for working closely with the Program Lead in orchestrating the entire pipeline from sales to staffing and enabling operations where needed.
• Safeguarding the client relationship and revenue growth, you will look after and work closely with the Program Lead to enable business planning and development to make sure we hit targets and KPIs, identifying opportunities for new assignments that add value to all parties.
• Drive monitoring and reporting across the account handled with the Program Lead and Project Manager, ensuring internal and external reporting requirements are met weekly, monthly, quarterly and annually through continuous and structured communication and planning with the client and internal stakeholders
• You will be vital in the support of the business and financial planning, monitoring and management of accounts handled.
• Track and monitor overall account performance to meet revenue targets - monthly overview of client activities, revenue forecast and future plan, prepare and deliver client presentations, case studies and proposals.
• Demonstrate industry knowledge and application to business challenges, keeping abreast with industry trends and sharing knowledge with the account team and client 
• Establish and grow a strong relationship with all client stakeholders and represent the relationship with other client agency partners.
• You understand the local culture and ways of working.
• Work with management in identifying business success factors and risks for new and existing clients.

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About Media.Monks:

Media.Monks is the global, purely digital, unitary operating brand of S4Capital plc. Since 2021, Media.Monks has combined diverse solutions—media, data, social, platforms, studio, experience, brand and technology services—to serve as a consultative partner integrating systems and workflows that deliver unfettered content production, scaled experiences and data science fueled by AI and the industry’s very best talent and teams.

Media.Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has earned a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23), and earns continual inclusion in AdExchanger’s Programmatic Power Players (2020-23). It has also been named Adweek’s first AI Agency of the Year (2023). Business Intelligence has recognized Media.Monks in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning, and AI Product for its service Monks.Flow. Media.Monks has earned the title of Webby Production Company of the Year (2021-23), won a record number of FWAs, and a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

• Responsible for resourcing and implementing security controls for your teams processes and systems
• Responsible that all your personnel apply information security in accordance with the established information security policy