Business Lead

OVERVIEW

Position

Business Lead

Job Code

Reports to

Senior Execuitve Director

Direct Reports

None

Division/Section

People

Department

People

Sector

People

Job Family

Role Purpose

The role will report to the Senior Executive Director in the People Department and the main purpose is to provide administrative support at an executive level, ensuring smooth operation of the department.

This role encompasses a variety of tasks relating to organizing, communicating, arranging events, and logistics. It also involves professional handling of confidential and sensitive material. Being agile and responsive underpins this role.

KEY ACCOUNTABILITIES & ACTIVITIES

• Act as a liaison between the Senior Executive Director and internal and external stakeholders, ensuring time optimization where possible.
• Manage the Senior Executive Director’s calendar, schedule meetings, appointments, and coordinate events. Ensure efficient documentation while attending to the logistics of such meetings and events, also supporting meeting attendees from outside the team.
• Draft, edit, and proofread emails, reports, and documents as needed.
• Take accurate minutes of meetings and provide corresponding documentation in a timely manner. Ensure follow-up on action points against deadlines as required
• Assist with project management, as required, by tracking deadlines and coordinating with cross-functional teams.
• Prepare well-organized travel itineraries for domestic and international travel, including booking flights and other transport on behalf of the Senior Executive Director
• Responsible for preparing travel expense reports and timely reimbursements.
• Keep computer databases up to date, as required.
• Assist with HR project management, tracking milestones, and coordinating with cross-functional HR teams.
• Handling employee relations matters by documenting inquiries and issues, coordinating resolution efforts, and maintaining confidentiality.
• Perform any other related duties as needed.

BACKGROUND, SKILLS & QUALIFICATIONS

Knowledge, Skills and Experience

• Relevant Admin experience of a minimum of 5 years
• Excellent organizational and time management skills are essential.
• Exceptional communication and diary management skills.
• Ability to multitask and prioritize an ever-changing workload.
• Meticulous attention to detail and accuracy in all tasks.
• Excellent problem solving & decision-making skills.
• Ability to work autonomously as well as to build relationships across all levels in the organization.
• Good drafting, writing & research skills.
• A high level of integrity and discretion while handling confidential information.

Qualifications

• Proficiency in Microsoft Office suite