Communication Manager

Providing water, energy and waste management solutions for 160 years, Veolia offers public authorities and industries with a range of water, energy and waste management services vital to human development and sustainable growth in 48 countries around the world. We continue to adapt and innovate in step with economic growth and human development by designing and implementing solutions that will have a positive impact on the environment and resources. 

Our goal is to build a better 21st century, we therefore see ourselves as #resourcers.

Key figures of Veolia Near and Middle East Link

• More than 3,000 employees in Water and Waste management, 4,000 in Energy Management.

• A strong local network with offices and plants across the region (UAE, Oman, Saudi Arabia, Qatar, Bahrain, Kuwait, Lebanon, Turkey, Jordan)

• Presence in the Middle East from more than 20 years with operation long term contracts.

In the Middle East, Veolia works with industries, governments and communities, retail and commercial businesses, to deliver innovative and sustainable solutions that are needed today, with the vision required for tomorrow.

Through public-private partnerships and innovative contractual schemes, Veolia is committed to achieving quantifiable results with sustainable, pragmatic environmental solutions.

Context

Veolia is the leading regional environmental management company, enjoying a presence for 30 years in Saudi Arabia, with activities for municipal and industrial markets including operations & maintenance in water and waste. With Riyadh’s headquarters and operations in Jeddah, and Al Khobar, our clients and stakeholders benefit from the proximity of our experts across the country.

Key Figures in Saudi Arabia

• More than 159 employees in Saudi Arabia
• Strong references with NWC, SWPC, GACA, Al Ulla and Industrial Players

Main Accountabilities

The Communication Manager for KSA will be responsible for implementing communication strategies defined by the HQ to enhance the company's reputation, engage stakeholders, and drive business objectives in the Kingdom. This role requires strong leadership and communication skills, capable of managing both internal and external communication functions. They should demonstrate adaptability, crisis management proficiency, and a deep understanding of the local business landscape in KSA.

Detailed Job Description
 

• Stakeholder Engagement: Cultivate and maintain relationships with key stakeholders, including government bodies, media outlets, industry partners, and community organizations representing Veolia values and interests.
• Media Relations: In coordination with Veolia Near & Middle East HQ, Manage media relations by establishing and maintaining strong relationships with local journalists, editors, and media outlets. Proactively pitch stories and respond to media inquiries to ensure positive coverage.
• Crisis Communication: Develop and implement crisis communication plans, including clear and timely communication to internal and external stakeholders during crises. Act as the point of contact for crisis communication, ensuring a consistent and reassuring message.
• Brand Management: Safeguard and enhance the company's brand image in KSA through effective communication strategies. Ensure brand consistency across all communication channels and materials.
• Internal Communication: Develop and implement internal communication plans to foster a transparent and engaging workplace culture.
• Content Creation: Oversee the creation of high-quality content for various platforms, including press releases, articles, blog posts, and social media content. Ensure content adheres to brand guidelines and resonates with the local audience.
• Budget Management: Manage the communication budget effectively, ensuring optimal utilization of resources.
• Market Intelligence: Stay informed about industry trends, market developments, and competitor activities in KSA.
• Team Leadership: Lead, mentor, and motivate the communication team in KSA. Foster a collaborative and high-performance work environment.

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field. Advanced degree is a plus.
• Minimum of 3 years of progressive experience in communications, public relations, or a related field.
• Proven track record in managing communication for multinational companies in the Middle East, particularly in Saudi Arabia.
• Proficiency in Arabic is essential, coupled with fluency in English.

Personal Attributes

• Leadership & Adaptability: Inspires teams with adaptive leadership during challenges.
• Cultural Sensitivity: Respects and integrates cultural nuances for effective communication.
• Innovative & Resilient: Brings creativity and resilience to communication strategies.
• Collaborative Vision: Fosters collaboration for open and effective team dynamics.
• Results-Driven: Committed to achieving measurable impact through communication efforts.
• Ethical Conduct: Upholds high ethical standards, ensuring trust in all interactions.
• Inspirational Communicator: Conveys messages with authenticity and passion, motivating stakeholders.
• Problem Solver: Effectively addresses challenges, finding solutions for complex issues.
• Entrepreneurial Spirit: Seeks opportunities for growth and improvement in communication strategies.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.